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Salesforce Managed Services
Make better use of your Salesforce setup with managed services delivered by certified consultants. We handle day‑to‑day administration and improvements, so your team can focus on sales instead of support tasks.
Our Salesforce Managed Services Consulting Journey
Initial consultation and needs assessment:
We start with an in-depth discussion with the Client to understand their needs, business objectives, and the specifics of their current Salesforce environment. We analyze functional, governance, and support requirements to accurately determine the most suitable support model.
Salesforce system audit:
We conduct a detailed audit of the Client’s existing Salesforce system, evaluating its configuration, processes, and performance. This allows us to identify areas for optimization as well as potential issues that may require immediate attention.
Service plan and proposal development:
Based on the collected insights, we prepare a tailored support plan. Our proposal outlines the scope of activities, support schedule, and expected outcomes. The plan is fully aligned with the Client’s business context and goals.
Offer presentation and alignment:
The Client receives a comprehensive support offer covering all proposed services and associated costs. We ensure the offer meets their expectations and requirements and adjust it if necessary.
Agreement finalization:
We finalize the contract by agreeing on the terms of cooperation, including the scope of services, contract duration, and detailed reporting and performance monitoring requirements. Our goal is to ensure transparency and full Client satisfaction with the delivered services.
Optimization and ongoing support:
After implementation, we remain in close collaboration with the Client, supporting their day-to-day Salesforce operations – including administration, development, and change management. We ensure the system scales and evolves alongside the business.
Thanks to this structured approach, clients can be confident that their Salesforce system is in expert hands, allowing them to focus on the most critical aspects of their business.
What Can You Get from Salesforce Managed Services with TTMS?
Salesforce Consulting
Ongoing access to certified specialists who support, advise, and optimize your Salesforce org.
System Enhancements
Implementation of improvements, new features, and performance updates that keep your platform scalable.
Operational Support
User assistance and configuration updates to keep your teams running smoothly.
Strategic Roadmapping
Expert recommendations and planning to align Salesforce with your long-term business goals.
Cost-Effective Model
A flexible service structure that reduces system maintenance costs while giving access to senior-level expertise.
Security & Governance
Continuous adherence to best practices, permission governance, and secure org configuration.
How We Support Your Organisation as a Salesforce Managed Services Partner
DEDICATED SALESFORCE
ADMINISTRATORS
Our administrators manage your Salesforce system to support your business and allow users to focus on their work and driving sales growth.
CERTIFIED DEVELOPERS
& TECHNICAL EXPERTS
When you need custom development, integrations, or automation, our specialists build secure, scalable solutions tailored to your processes.
BUSINESS ANALYSTS WHO
UNDERSTAND YOUR NEEDS
We translate your business goals into practical Salesforce improvements, ensuring every change supports your strategy and delivers measurable value.
8/5 ISSUE RESOLUTION
& SUPPORT
Your Salesforce org receives reliable support, with experienced experts ready to resolve issues quickly and keep your operations running smoothly.
SCALABLE SUPPORT
FOR GROWING TEAMS
As your organisation evolves, we adjust the scope of work, introduce new capabilities, and adapt Salesforce to support your changing structure and operations.
Why chose TTMS as Your Salesforce Managed Services Company?
Certified, Experienced Salesforce Specialists
You work directly with certified admins, developers, and consultants who bring years of hands-on experience across multiple Salesforce Clouds and industries.
Fast Response Times & Reliable Delivery
We ensure quick issue resolution and clear communication so your teams always know what’s happening and what’s planned next.
End-to-End Expertise Across the Salesforce Ecosystem
From Sales Cloud and Service Cloud to Marketing Cloud and Experience Cloud, our team supports every part of your platform with a unified approach.
Transparent Processes & Predictable Costs
You always know what’s in progress, what’s planned, and how your hours are used, ensuring full clarity and no hidden costs.
Strong Track Record with Global Clients
At TTMS, we support organisations across Europe, the US, and APAC, delivering stable, secure, and high-quality managed services for companies of all sizes.
The Core Competencies of Our TTMS Salesforce Team
Salesforce Managed Services Customer
Success Stories and Case Studies
Ready to take your business to the next level?
Let’s talk about how TTMS can help.
Przemysław Kukuła
Sales Manager
FAQ
What is Salesforce Managed Services?
Salesforce Managed Services is an ongoing, outcome-focused engagement where a certified team takes responsibility for operating, maintaining, and improving your Salesforce org. It typically includes admin support, enhancements, integrations, release management, and strategic roadmapping to keep the platform aligned with your business goals.
Why do I need managed Salesforce Services?
Managed services give you continuous access to certified experts, predictable support capacity, and faster delivery of improvements without hiring full-time staff. This reduces downtime, accelerates ROI, and lets your internal teams focus on core business priorities.
What is Salesforce Managed Services Pricing?
Pricing models vary but commonly include monthly retainers, block-of-hours packages, or tiered plans based on response times and service scope; final cost depends on org complexity and required SLAs. We recommend a needs assessment to provide a tailored quote that matches your usage and goals.
What is the Difference Between Managed Services and Support?
Standard support typically means responding to requests and addressing ongoing issues within a limited scope. Managed Services, on the other hand, is a long-term, partnership-based collaboration that includes improvements, configuration oversight, change management, and optimization. It’s not just about reacting to incidents – it’s taking full responsibility for the results and the development of your platform.
What is the difference between Salesforce managed services and staff augmentation?
Staff augmentation supplies individual specialists to work under your management and direction for specific tasks or projects, often on a temporary basis. Managed services deliver a dedicated, multi-role team responsible for defined outcomes, processes, and continuous platform health on an ongoing basis.