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Salesforce Net Zero Cloud – How to Prepare Your Company for Mandatory ESG Reporting (CSRD)

Salesforce

20 May 2025

Table of contents

In response to these challenges, companies are increasingly turning to modern solutions such as Salesforce Net Zero Cloud, which automates data collection and ensures regulatory compliance. In this article, we explain how to prepare your company for mandatory ESG reporting and how technology can simplify the process.

1. What Is a Sustainability Report?

A Sustainability Report is a document in which an organization presents information about its impact on the environment, social issues, and corporate governance. The goal is to provide transparency about the company’s ESG (Environmental, Social, Governance) activities.

1.1 What Does a Sustainability Report Include?

Typical contents include:

Greenhouse gas emissions (GHG) – covering Scope 1, 2, and 3 emissions
Resource consumption – energy, water, raw materials
Waste management – amount of waste generated, recycling efforts
Social impact – employment policies, gender equality, workplace safety
Corporate governance – transparency in management, business ethics, anti-corruption measures
Community engagement – social initiatives, cooperation with NGOs

1.2 Why Is Sustainability Reporting Important?

Regulatory requirements – in the EU, large companies must report in line with the CSRD
Stakeholder trust – investors, customers, and partners increasingly expect ESG transparency
Risk management – helps companies identify and mitigate environmental and social risks
Brand building – sustainability-conscious companies gain a competitive edge

1.3 Reporting Standards

Commonly used reporting standards include:

GRI (Global Reporting Initiative) – the most popular and comprehensive framework
SASB – focuses on disclosures relevant to investors
TCFD – recommendations for disclosing climate-related risks
CDP – climate data disclosure system
GHG Protocol – international standard for measuring and reporting greenhouse gas emissions
ESRS (European Sustainability Reporting Standards) – developed by EFRAG for companies subject to CSRD

1.4 Who Publishes Such Reports?

Primarily:

Multinational corporations
Publicly listed companies
Financial institutions
Large enterprises in the EU (mandatory from 2024/2025 under CSRD)

2. How to Prepare Your Company for Mandatory ESG Reporting (CSRD)

Implementing mandatory ESG reporting in line with the CSRD directive requires both technological and organizational changes. Here are five key steps every organization should take:

1. Understand the New Regulatory Requirements

Familiarize yourself with the CSRD directive and reporting standards (ESRS, GRI, TCFD).
Identify which aspects of your business are subject to reporting.
Determine your compliance timeline (for many companies, this starts in 2025 for the 2024 reporting year).

2. Assess Your Organization’s ESG Maturity

Evaluate whether your company already collects ESG data and how it is gathered.
Identify gaps: missing data, inconsistent sources, lack of systems for data aggregation.
Conduct a gap analysis to assess compliance readiness with CSRD requirements.

3. Build a Project Team and Engage Leadership

ESG should not be siloed within a single department.
Collaboration is needed across departments: finance, IT, operations, HR, and compliance.
Management’s role: set ESG goals and align them with overall business objectives.

4. Invest in ESG Management Tools

Move beyond spreadsheets and adopt professional solutions like Salesforce Net Zero Cloud.
This enables:
- Automated data collection from multiple systems
- Compliance with reporting formats (e.g., ESRS)
- Emissions analysis and forecasting (Scope 1, 2, and 3)
- Transparent and auditable data

5. Establish a Continuous ESG Process and Culture

ESG is not a once-a-year report — it’s an ongoing process.
Plan for regular data updates, KPI reviews, and employee training.

Preparing your organization for mandatory ESG reporting under the CSRD is a complex process that requires a strategic approach, cross-departmental engagement, and investment in the right tools. It’s not just about meeting regulatory obligations — it’s about building a culture of ESG throughout the company.

Although implementing these changes can be challenging, the right technological support — such as Salesforce Net Zero Cloud — significantly simplifies the process.

3. What Is Salesforce Net Zero Cloud?

Salesforce Net Zero Cloud is an advanced platform for comprehensive sustainability management and ESG (Environmental, Social, Governance) reporting. It was developed in response to the growing need among companies to effectively monitor and reduce their carbon footprint.

Net Zero Cloud serves as a centralized repository for a company’s environmental data, collecting information from various sources such as:

Energy consumption in buildings and facilities
Emissions from corporate transportation
Waste management
Emissions across the value chain (Scope 3)

The platform transforms this raw data into actionable insights and analytics, supporting informed business decisions aimed at sustainable growth.

3.1 Key Advantages of Net Zero Cloud

Salesforce’s solution stands out thanks to several important features:

Versatility – a platform adaptable to various industries and organization sizes
Scalability – grows alongside your company and evolving reporting needs
Regulatory compliance – automatically aligns with CSRD and other reporting standards
Ease of integration – seamlessly connects with existing Salesforce systems and other business tools

Thanks to these qualities, both small companies beginning their sustainability journey and large multinational corporations with complex structures can effectively benefit from this solution.

4. How Does Net Zero Cloud Work?

Salesforce Net Zero Cloud operates as a comprehensive emissions management and ESG reporting system, leveraging advanced technology to transform how organizations track their carbon footprint.

4.1 Automated Data Collection and Integration

At the core of the platform is the automation of data collection and integration from various organizational sources. By utilizing tools like MuleSoft, the platform:

Eliminates tedious, manual data entry
Saves time
Minimizes the risk of human error
Ensures consistency and reliability of the collected data

4.2 Platform Features and Capabilities Overview

Net Zero Cloud offers a powerful suite of features designed to support a holistic approach to sustainability management:

Climate Action Dashboard – an interactive interface providing a comprehensive view of emissions, resource consumption, and progress toward climate goals. It enables real-time tracking of ESG metrics, comparison with targets, and identification of areas requiring action.
Detailed Emissions Tracking by Scope (Scope 1, 2, and 3) – in line with the Greenhouse Gas Protocol, the platform allows for identifying and classifying emissions across all three scopes, providing a clear picture of the organization’s total carbon footprint. This supports reporting in compliance with international standards, including CSRD and GRI.
Scope 3 Emissions Hub – a dedicated module for monitoring emissions across the entire value chain, including suppliers, logistics partners, and other external stakeholders. It enables data collection from multiple sources, normalization, and climate risk assessment in a B2B context.
Scenario Simulation – an advanced analytics tool that models future emissions based on strategic decisions (e.g., switching suppliers, investing in renewable energy, upgrading machinery). This functionality helps companies not only respond to current challenges but also proactively plan and optimize their long-term climate strategies.

4.3 Emissions Data Management

Managing emissions data in Net Zero Cloud is a multi-step process:

Collecting raw data on energy consumption, transportation, and other emission sources
Automatically converting this data into CO₂ equivalents using built-in emission factors
Consolidating the information into a central repository – a single source of truth
Monitoring progress toward reduction goals with real-time tracking capabilities

This centralized approach simplifies audits and certifications while also enhancing cross-department collaboration, allowing sustainability, operations, and finance teams to work with the same up-to-date information.

4.4 The Role of Artificial Intelligence in ESG Reporting

Net Zero Cloud leverages advanced AI and machine learning algorithms, including Salesforce’s Einstein technology, to optimize ESG reporting processes:

Automatically analyzes historical emissions data to identify trends and anomalies
Intelligently fills data gaps using predictive models, flagging inconsistencies and suggesting corrections
Identifies high-emission areas and recommends potential reduction actions
Offers advanced data visualization through integration with Tableau

This predictive analytics approach enables organizations to act proactively rather than simply reacting to issues after they occur.

5. Benefits of Implementing Salesforce Net Zero Cloud

Implementing Net Zero Cloud provides organizations with a wide range of tangible benefits that go well beyond merely meeting ESG reporting requirements.

5.1 Accurate Emissions Tracking and ESG Data Management

Net Zero Cloud allows for precise monitoring of greenhouse gas emissions across Scope 1, 2, and 3 by consolidating data from multiple sources, including energy use, business travel, and supplier activity. This gives companies a comprehensive view of their carbon footprint and supports effective ESG data management.

5.2 Automated Reporting and Regulatory Compliance

The platform automates reporting processes and provides ready-to-use templates aligned with global standards such as the GHG Protocol, CDP, and CSRD. This simplifies compliance and enhances transparency for stakeholders.

5.3 Advanced Analytics and Forecasting

Thanks to its built-in analytics tools, Net Zero Cloud enables the modeling of different emissions reduction scenarios, forecasting of future emissions, and identification of areas needing improvement. This supports informed, strategic decision-making.

5.4 Supplier Engagement and Supply Chain Management

The platform facilitates collaboration with suppliers through dedicated portals, enabling data collection on emissions across the entire value chain. This fosters joint efforts toward reducing the carbon footprint and improving supply chain transparency.

5.5 Reduction of Operational Costs

By identifying areas with high energy consumption and emissions, companies can implement optimization measures that lead to reduced operational costs and improved energy efficiency.

5.6 Strengthened Reputation and Investor Appeal

Transparent reporting and tangible sustainability actions build a positive brand image, helping attract environmentally conscious investors and customers. Demonstrating ESG commitment can also become a key differentiator in competitive markets.

5.7 Scalability and Integration with the Salesforce Ecosystem

Net Zero Cloud is a flexible solution adaptable to the needs of organizations of all sizes and industries. Its integration with other Salesforce products—such as Sales Cloud and Service Cloud—enables unified data and process management across the enterprise.

6. How Different Industries Benefit from Implementing Net Zero Cloud

Deploying Net Zero Cloud offers tangible advantages across industries—each facing unique emissions sources, data structures, and regulatory expectations. Below are examples of how specific sectors can leverage the platform to meet ESG requirements and gain a competitive edge:

6.1 Manufacturing and Heavy Industry

Real-time tracking of Scope 1 and 2 emissions (e.g., furnaces, production lines, fuel combustion)
Identification of the most emission-intensive processes with optimization opportunities (e.g., upgrading equipment, switching to renewable energy)
Proof of compliance with environmental regulations (e.g., EU ETS, ISO 14001 standards)
Support in obtaining “green industry” certifications, increasing appeal to international partners

6.2 Transport and Logistics

Detailed analysis of emissions from vehicle fleets (Scope 1) and deliveries (Scope 3)
Scenario modeling capabilities (e.g., what if 20% of the fleet switched to electric vehicles?)
Better management of fuel costs and CO₂ emissions
A value proposition for e-commerce and retail clients, who increasingly require ESG reporting from suppliers

6.3 Banking and Financial Sector

ESG scoring of clients and investments—integrating ESG data into credit and investment processes
Compliance with the EU taxonomy and SFDR regulations (for investment funds)
Building investor and client trust through transparent reporting of a portfolio’s climate impact
Identifying climate-related risks (e.g., exposure to carbon-intensive sectors)

6.4 Retail and FMCG Sector

Monitoring emissions throughout the supply chain (Scope 3)
Better waste management and energy consumption tracking in stores and logistics centers
Ability to label products as “low-emission” or “sustainable” based on system data
Addressing consumer and retailer demands (e.g., from Lidl, Carrefour, Amazon) for climate accountability

6.5 Hospitality and Commercial Real Estate

Managing energy usage in buildings (Scope 2) and optimizing HVAC system operations
Supporting LEED/BREEAM certifications—Net Zero Cloud can serve as an audit foundation
Tracking water consumption, waste emissions, and the carbon footprint of guests
Competitive advantage in bids and for B2B clients focused on ESG criteria

6.6 Technology and IT Services

Emissions from offices and data centers—integration with energy management systems
Supporting corporate clients in their ESG strategies (Net Zero Cloud as part of service offerings)
ESG reporting as a competitive edge in B2B sales and international tenders

These are just a few common use cases—Net Zero Cloud adapts to the specific needs of each industry, automates data collection from various sources, and supports both regulatory compliance and tangible competitive advantage.

Want to know how Net Zero Cloud can support your company? Contact us, and we’ll show you how to unlock the platform’s full potential.

7. Implementing Salesforce Net Zero Cloud with TTMS

Rolling out Net Zero Cloud is a complex process that requires not just technical knowledge but also a deep understanding of ESG principles and industry-specific needs. TTMS offers end-to-end support at every stage of implementation.

7.1 Our Implementation Approach

TTMS applies a methodology that combines proven project management practices with the flexibility to meet each organization’s individual requirements:

In-depth preliminary analysis – understanding your business goals and ESG strategy
Organizational maturity assessment – identifying available data sources and potential challenges
Realistic implementation roadmap – setting clear milestones and expected outcomes
Future-proof configuration – anticipating regulatory changes and sustainability trends

7.2 TTMS’s Unique Competencies and Experience

The TTMS team brings together unique capabilities, including:

Deep expertise in Salesforce technologies
Specialist knowledge of ESG standards and regulations
Proven experience in business transformation projects
The ability to align environmental goals with financial performance

7.3 Comprehensive Post-Implementation Support

TTMS goes beyond technical deployment, offering:

Training programs tailored to different user groups
Organizational change workshops to support adoption
Ongoing system performance reviews
Advisory services to optimize ESG strategy

By choosing TTMS as your implementation partner, your organization gains access to a multidisciplinary team of sustainability experts, enabling a holistic approach to ESG transformation and maximizing the business value of Salesforce Net Zero Cloud.

What is Salesforce Net Zero Cloud?

Salesforce Net Zero Cloud is a comprehensive sustainability management platform designed to monitor, analyze, and report ESG (Environmental, Social, Governance) initiatives. This advanced cloud solution:

Integrates seamlessly with the broader Salesforce ecosystem
Tracks greenhouse gas emissions across all three scopes (Scope 1, 2, and 3)
Automatically converts data on energy consumption, transportation, and other activities into CO₂ equivalents
Enables both real-time monitoring of the carbon footprint and forecasting of future emissions

A standout feature of Net Zero Cloud is its robust capability to track Scope 3 emissions, which are often the most challenging for companies striving for carbon neutrality.

What is a sustainability report?

A sustainability report (or ESG report) presents a comprehensive overview of an organization’s performance and initiatives in the environmental, social, and governance domains. It goes beyond traditional financial reporting and typically includes:

Greenhouse gas emissions and reduction strategies
Natural resource usage (water, energy, materials)
Waste management and circular economy practices
Diversity, equity, and inclusion in the workplace
Supply chain practices and human rights policies
Community engagement and philanthropy
Business ethics and governance transparency

A high-quality ESG report is based on reliable data, follows recognized reporting standards, focuses on material issues for the industry and stakeholders, and presents both successes and challenges. It also includes specific, measurable goals and performance indicators.

What are the key challenges in implementing Net Zero Cloud?

The three main challenges organizations typically face when implementing Net Zero Cloud are:

Data challenges – identifying all emission sources and managing large volumes of data that must be collected and analyzed
Knowledge gaps – Net Zero Cloud is a relatively new technology with limited implementation precedents to learn from
System integration – transitioning from spreadsheets to a modern platform requires careful planning and often involves complex data integration issues

Effective strategies to overcome these challenges include:

Partnering with experienced implementation experts
Standardizing data collection processes
Leveraging advanced analytics and visualization tools to transform complex data into actionable insights

TTMS blog – the world through the eyes of IT experts

Salesforce Net Zero Cloud – How to Prepare Your Company for Mandatory ESG Reporting (CSRD)

Starting in 2025, thousands of companies across the European Union will face new ESG reporting obligations under the Corporate Sustainability Reporting Directive (CSRD). Businesses will be required to provide detailed information about their environmental and social impact, as well as their governance practices, in accordance with the European Sustainability Reporting Standards (ESRS). This marks a significant shift that requires both organizational preparation and the implementation of appropriate tools. In response to these challenges, companies are increasingly turning to modern solutions such as Salesforce Net Zero Cloud, which automates data collection and ensures regulatory compliance. In this article, we explain how to prepare your company for mandatory ESG reporting and how technology can simplify the process. 1. What Is a Sustainability Report? A Sustainability Report is a document in which an organization presents information about its impact on the environment, social issues, and corporate governance. The goal is to provide transparency about the company’s ESG (Environmental, Social, Governance) activities. 1.1 What Does a Sustainability Report Include? Typical contents include: Greenhouse gas emissions (GHG) – covering Scope 1, 2, and 3 emissions Resource consumption – energy, water, raw materials Waste management – amount of waste generated, recycling efforts Social impact – employment policies, gender equality, workplace safety Corporate governance – transparency in management, business ethics, anti-corruption measures Community engagement – social initiatives, cooperation with NGOs 1.2 Why Is Sustainability Reporting Important? Regulatory requirements – in the EU, large companies must report in line with the CSRD Stakeholder trust – investors, customers, and partners increasingly expect ESG transparency Risk management – helps companies identify and mitigate environmental and social risks Brand building – sustainability-conscious companies gain a competitive edge 1.3 Reporting Standards Commonly used reporting standards include: GRI (Global Reporting Initiative) – the most popular and comprehensive framework SASB – focuses on disclosures relevant to investors TCFD – recommendations for disclosing climate-related risks CDP – climate data disclosure system GHG Protocol – international standard for measuring and reporting greenhouse gas emissions ESRS (European Sustainability Reporting Standards) – developed by EFRAG for companies subject to CSRD 1.4 Who Publishes Such Reports? Primarily: Multinational corporations Publicly listed companies Financial institutions Large enterprises in the EU (mandatory from 2024/2025 under CSRD) 2. How to Prepare Your Company for Mandatory ESG Reporting (CSRD) Implementing mandatory ESG reporting in line with the CSRD directive requires both technological and organizational changes. Here are five key steps every organization should take: 1. Understand the New Regulatory Requirements Familiarize yourself with the CSRD directive and reporting standards (ESRS, GRI, TCFD). Identify which aspects of your business are subject to reporting. Determine your compliance timeline (for many companies, this starts in 2025 for the 2024 reporting year). 2. Assess Your Organization’s ESG Maturity Evaluate whether your company already collects ESG data and how it is gathered. Identify gaps: missing data, inconsistent sources, lack of systems for data aggregation. Conduct a gap analysis to assess compliance readiness with CSRD requirements. 3. Build a Project Team and Engage Leadership ESG should not be siloed within a single department. Collaboration is needed across departments: finance, IT, operations, HR, and compliance. Management’s role: set ESG goals and align them with overall business objectives. 4. Invest in ESG Management Tools Move beyond spreadsheets and adopt professional solutions like Salesforce Net Zero Cloud. This enables: Automated data collection from multiple systems Compliance with reporting formats (e.g., ESRS) Emissions analysis and forecasting (Scope 1, 2, and 3) Transparent and auditable data 5. Establish a Continuous ESG Process and Culture ESG is not a once-a-year report — it’s an ongoing process. Plan for regular data updates, KPI reviews, and employee training. Preparing your organization for mandatory ESG reporting under the CSRD is a complex process that requires a strategic approach, cross-departmental engagement, and investment in the right tools. It’s not just about meeting regulatory obligations — it’s about building a culture of ESG throughout the company. Although implementing these changes can be challenging, the right technological support — such as Salesforce Net Zero Cloud — significantly simplifies the process. 3. What Is Salesforce Net Zero Cloud? Salesforce Net Zero Cloud is an advanced platform for comprehensive sustainability management and ESG (Environmental, Social, Governance) reporting. It was developed in response to the growing need among companies to effectively monitor and reduce their carbon footprint. Net Zero Cloud serves as a centralized repository for a company’s environmental data, collecting information from various sources such as: Energy consumption in buildings and facilities Emissions from corporate transportation Waste management Emissions across the value chain (Scope 3) The platform transforms this raw data into actionable insights and analytics, supporting informed business decisions aimed at sustainable growth. Salesforce Net Zero Cloud Dashboard 3.1 Key Advantages of Net Zero Cloud Salesforce’s solution stands out thanks to several important features: Versatility – a platform adaptable to various industries and organization sizes Scalability – grows alongside your company and evolving reporting needs Regulatory compliance – automatically aligns with CSRD and other reporting standards Ease of integration – seamlessly connects with existing Salesforce systems and other business tools Thanks to these qualities, both small companies beginning their sustainability journey and large multinational corporations with complex structures can effectively benefit from this solution. 4. How Does Net Zero Cloud Work? Salesforce Net Zero Cloud operates as a comprehensive emissions management and ESG reporting system, leveraging advanced technology to transform how organizations track their carbon footprint. 4.1 Automated Data Collection and Integration At the core of the platform is the automation of data collection and integration from various organizational sources. By utilizing tools like MuleSoft, the platform: Eliminates tedious, manual data entry Saves time Minimizes the risk of human error Ensures consistency and reliability of the collected data 4.2 Platform Features and Capabilities Overview Net Zero Cloud offers a powerful suite of features designed to support a holistic approach to sustainability management: Climate Action Dashboard – an interactive interface providing a comprehensive view of emissions, resource consumption, and progress toward climate goals. It enables real-time tracking of ESG metrics, comparison with targets, and identification of areas requiring action. Detailed Emissions Tracking by Scope (Scope 1, 2, and 3) – in line with the Greenhouse Gas Protocol, the platform allows for identifying and classifying emissions across all three scopes, providing a clear picture of the organization’s total carbon footprint. This supports reporting in compliance with international standards, including CSRD and GRI. Scope 3 Emissions Hub – a dedicated module for monitoring emissions across the entire value chain, including suppliers, logistics partners, and other external stakeholders. It enables data collection from multiple sources, normalization, and climate risk assessment in a B2B context. Scenario Simulation – an advanced analytics tool that models future emissions based on strategic decisions (e.g., switching suppliers, investing in renewable energy, upgrading machinery). This functionality helps companies not only respond to current challenges but also proactively plan and optimize their long-term climate strategies. Salesforce Net Zero Cloud Dashboard 4.3 Emissions Data Management Managing emissions data in Net Zero Cloud is a multi-step process: Collecting raw data on energy consumption, transportation, and other emission sources Automatically converting this data into CO₂ equivalents using built-in emission factors Consolidating the information into a central repository – a single source of truth Monitoring progress toward reduction goals with real-time tracking capabilities This centralized approach simplifies audits and certifications while also enhancing cross-department collaboration, allowing sustainability, operations, and finance teams to work with the same up-to-date information. 4.4 The Role of Artificial Intelligence in ESG Reporting Net Zero Cloud leverages advanced AI and machine learning algorithms, including Salesforce’s Einstein technology, to optimize ESG reporting processes: Automatically analyzes historical emissions data to identify trends and anomalies Intelligently fills data gaps using predictive models, flagging inconsistencies and suggesting corrections Identifies high-emission areas and recommends potential reduction actions Offers advanced data visualization through integration with Tableau This predictive analytics approach enables organizations to act proactively rather than simply reacting to issues after they occur. 5. Benefits of Implementing Salesforce Net Zero Cloud Implementing Net Zero Cloud provides organizations with a wide range of tangible benefits that go well beyond merely meeting ESG reporting requirements. 5.1 Accurate Emissions Tracking and ESG Data Management Net Zero Cloud allows for precise monitoring of greenhouse gas emissions across Scope 1, 2, and 3 by consolidating data from multiple sources, including energy use, business travel, and supplier activity. This gives companies a comprehensive view of their carbon footprint and supports effective ESG data management. 5.2 Automated Reporting and Regulatory Compliance The platform automates reporting processes and provides ready-to-use templates aligned with global standards such as the GHG Protocol, CDP, and CSRD. This simplifies compliance and enhances transparency for stakeholders. 5.3 Advanced Analytics and Forecasting Thanks to its built-in analytics tools, Net Zero Cloud enables the modeling of different emissions reduction scenarios, forecasting of future emissions, and identification of areas needing improvement. This supports informed, strategic decision-making. Salesforce Net Zero Cloud Dashboard 5.4 Supplier Engagement and Supply Chain Management The platform facilitates collaboration with suppliers through dedicated portals, enabling data collection on emissions across the entire value chain. This fosters joint efforts toward reducing the carbon footprint and improving supply chain transparency. 5.5 Reduction of Operational Costs By identifying areas with high energy consumption and emissions, companies can implement optimization measures that lead to reduced operational costs and improved energy efficiency. 5.6 Strengthened Reputation and Investor Appeal Transparent reporting and tangible sustainability actions build a positive brand image, helping attract environmentally conscious investors and customers. Demonstrating ESG commitment can also become a key differentiator in competitive markets. 5.7 Scalability and Integration with the Salesforce Ecosystem Net Zero Cloud is a flexible solution adaptable to the needs of organizations of all sizes and industries. Its integration with other Salesforce products—such as Sales Cloud and Service Cloud—enables unified data and process management across the enterprise. 6. How Different Industries Benefit from Implementing Net Zero Cloud Deploying Net Zero Cloud offers tangible advantages across industries—each facing unique emissions sources, data structures, and regulatory expectations. Below are examples of how specific sectors can leverage the platform to meet ESG requirements and gain a competitive edge: 6.1 Manufacturing and Heavy Industry Real-time tracking of Scope 1 and 2 emissions (e.g., furnaces, production lines, fuel combustion) Identification of the most emission-intensive processes with optimization opportunities (e.g., upgrading equipment, switching to renewable energy) Proof of compliance with environmental regulations (e.g., EU ETS, ISO 14001 standards) Support in obtaining “green industry” certifications, increasing appeal to international partners Salesforce Net Zero Cloud Dashboard 6.2 Transport and Logistics Detailed analysis of emissions from vehicle fleets (Scope 1) and deliveries (Scope 3) Scenario modeling capabilities (e.g., what if 20% of the fleet switched to electric vehicles?) Better management of fuel costs and CO₂ emissions A value proposition for e-commerce and retail clients, who increasingly require ESG reporting from suppliers 6.3 Banking and Financial Sector ESG scoring of clients and investments—integrating ESG data into credit and investment processes Compliance with the EU taxonomy and SFDR regulations (for investment funds) Building investor and client trust through transparent reporting of a portfolio’s climate impact Identifying climate-related risks (e.g., exposure to carbon-intensive sectors) 6.4 Retail and FMCG Sector Monitoring emissions throughout the supply chain (Scope 3) Better waste management and energy consumption tracking in stores and logistics centers Ability to label products as “low-emission” or “sustainable” based on system data Addressing consumer and retailer demands (e.g., from Lidl, Carrefour, Amazon) for climate accountability 6.5 Hospitality and Commercial Real Estate Managing energy usage in buildings (Scope 2) and optimizing HVAC system operations Supporting LEED/BREEAM certifications—Net Zero Cloud can serve as an audit foundation Tracking water consumption, waste emissions, and the carbon footprint of guests Competitive advantage in bids and for B2B clients focused on ESG criteria 6.6 Technology and IT Services Emissions from offices and data centers—integration with energy management systems Supporting corporate clients in their ESG strategies (Net Zero Cloud as part of service offerings) ESG reporting as a competitive edge in B2B sales and international tenders These are just a few common use cases—Net Zero Cloud adapts to the specific needs of each industry, automates data collection from various sources, and supports both regulatory compliance and tangible competitive advantage. Want to know how Net Zero Cloud can support your company? Contact us, and we’ll show you how to unlock the platform’s full potential. 7. Implementing Salesforce Net Zero Cloud with TTMS Rolling out Net Zero Cloud is a complex process that requires not just technical knowledge but also a deep understanding of ESG principles and industry-specific needs. TTMS offers end-to-end support at every stage of implementation. 7.1 Our Implementation Approach TTMS applies a methodology that combines proven project management practices with the flexibility to meet each organization’s individual requirements: In-depth preliminary analysis – understanding your business goals and ESG strategy Organizational maturity assessment – identifying available data sources and potential challenges Realistic implementation roadmap – setting clear milestones and expected outcomes Future-proof configuration – anticipating regulatory changes and sustainability trends 7.2 TTMS’s Unique Competencies and Experience The TTMS team brings together unique capabilities, including: Deep expertise in Salesforce technologies Specialist knowledge of ESG standards and regulations Proven experience in business transformation projects The ability to align environmental goals with financial performance 7.3 Comprehensive Post-Implementation Support TTMS goes beyond technical deployment, offering: Training programs tailored to different user groups Organizational change workshops to support adoption Ongoing system performance reviews Advisory services to optimize ESG strategy By choosing TTMS as your implementation partner, your organization gains access to a multidisciplinary team of sustainability experts, enabling a holistic approach to ESG transformation and maximizing the business value of Salesforce Net Zero Cloud. What is Salesforce Net Zero Cloud? Salesforce Net Zero Cloud is a comprehensive sustainability management platform designed to monitor, analyze, and report ESG (Environmental, Social, Governance) initiatives. This advanced cloud solution: Integrates seamlessly with the broader Salesforce ecosystem Tracks greenhouse gas emissions across all three scopes (Scope 1, 2, and 3) Automatically converts data on energy consumption, transportation, and other activities into CO₂ equivalents Enables both real-time monitoring of the carbon footprint and forecasting of future emissions A standout feature of Net Zero Cloud is its robust capability to track Scope 3 emissions, which are often the most challenging for companies striving for carbon neutrality. What is a sustainability report? A sustainability report (or ESG report) presents a comprehensive overview of an organization’s performance and initiatives in the environmental, social, and governance domains. It goes beyond traditional financial reporting and typically includes: Greenhouse gas emissions and reduction strategies Natural resource usage (water, energy, materials) Waste management and circular economy practices Diversity, equity, and inclusion in the workplace Supply chain practices and human rights policies Community engagement and philanthropy Business ethics and governance transparency A high-quality ESG report is based on reliable data, follows recognized reporting standards, focuses on material issues for the industry and stakeholders, and presents both successes and challenges. It also includes specific, measurable goals and performance indicators. What are the key challenges in implementing Net Zero Cloud? The three main challenges organizations typically face when implementing Net Zero Cloud are: Data challenges – identifying all emission sources and managing large volumes of data that must be collected and analyzed Knowledge gaps – Net Zero Cloud is a relatively new technology with limited implementation precedents to learn from System integration – transitioning from spreadsheets to a modern platform requires careful planning and often involves complex data integration issues Effective strategies to overcome these challenges include: Partnering with experienced implementation experts Standardizing data collection processes Leveraging advanced analytics and visualization tools to transform complex data into actionable insights

Seeing More Than the Human Eye – AI as a Battlefield Analyst

The modern battlefield is not only a physical space but also a dynamic digital environment where data and its interpretation play a crucial role. With the growing number of sensors, drones, cameras, and radar systems, the military now has access to an unprecedented amount of information. The challenge is no longer data scarcity but effective analysis. This is where Artificial Intelligence (AI) steps in, revolutionizing reconnaissance and real-time decision-making. AI as a Digital Scout Traditional intelligence data analysis methods are time-consuming and prone to human error. AI changes the rules of engagement by enabling: automatic object recognition in satellite and video imagery, detection of anomalies in troop movements and activity, identification of enemy behavior patterns based on historical data, real-time analysis of audio, visual, and sensor data, classification and prioritization of threats using risk models. Thanks to machine learning (ML) and deep learning (DL), AI systems can not only identify vehicles, weapons, or military infrastructure but also distinguish between civilian and military objects with high accuracy. Image analysis algorithms can rapidly compare current data with historical records to detect changes that may indicate military activity. For example, an AI system can detect a newly established missile site by analyzing differences in satellite imagery over time. AI Supports Decisions, It Doesn’t Replace Commanders Artificial Intelligence does not replace commanders – it provides ready-to-use analysis and recommendations that support fast and accurate decisions. So-called “intelligent command dashboards” integrated with AI systems enable: analysis of projectile trajectories and prediction of impact points, risk assessment for specific units and areas of operation, generation of dynamic situational maps that reflect enemy movement, correlation of data from multiple sources, including: Radar: provides real-time movement tracking, SIGINT (Signals Intelligence): analyzes intercepted electronic signals, e.g., enemy radio communication, HUMINT (Human Intelligence): includes data from agents, soldiers, and local informants, OSINT (Open Source Intelligence): utilizes publicly available data from social media, news, and live feeds. AI also supports mission planning by analyzing “what if” scenarios. For example: what happens if the enemy moves 10 km west – will our forces maintain the advantage? These tools significantly increase situational awareness, which is crucial during rapid conflict escalation. Examples of AI Use in Global Defense Project Maven (USA): A U.S. Department of Defense initiative that uses AI to automatically analyze drone video footage, detecting objects and suspicious behavior without human analysts. NATO Allied Command Transformation: Using AI systems to support decision-making across multi-domain environments (land, air, sea, cyber, space). Israel: The Israeli military uses AI to merge real-time intelligence from multiple sources, enabling precision strikes within minutes of identifying a target. TTMS and AI Projects for the Defense Sector Transition Technologies MS (TTMS) delivers solutions in data analytics, image processing, and Artificial Intelligence, supporting defense institutions. Our experience includes: designing and implementing AI models tailored to military needs (e.g., object classification, change detection, predictive analytics), integrating with existing IT and hardware infrastructure, ensuring compliance with security standards and regulations (including NIS2), building applications that analyze data from radars, drones, optical and acoustic sensors. The systems we develop enable faster and more precise data processing, which on the battlefield can translate into real operational advantage, shorter response time, and fewer losses. The Future: Predicting Enemy Actions and Autonomous Operations The most advanced AI systems not only analyze current events but also predict future scenarios based on past patterns and live data. Predictive models, based on deep learning and multifactor analysis, can support: detection of offensive preparations, prediction of enemy troop movements, assessment of enemy combat readiness, automation of defensive responses, e.g., via C-RAM (Counter Rocket, Artillery, and Mortar) systems – these are automated defense platforms that detect, track, and neutralize incoming rockets, artillery shells, and mortars before impact. C-RAM systems use a combination of radar, tracking software, and rapid-fire weapons (such as the Phalanx system), while AI enhances threat detection, classification, and timing of countermeasures. In the near future, AI will also become the backbone of autonomous combat units – land, air, and sea-based vehicles capable of independently analyzing their surroundings and executing missions in highly uncertain environments. Artificial Intelligence is no longer a futuristic concept but a real tool enhancing national security. TTMS, as a technology partner, is actively shaping this transformation by offering proven, defense-tailored solutions. Want to learn how AI can support your institution? Contact us! What is the Phalanx system? The Phalanx system is an automated Close-In Weapon System (CIWS) primarily used on naval ships and in some land-based versions. It neutralizes incoming threats such as missiles, artillery, or mortars before they strike. It includes radar and a rapid-fire 20mm Gatling gun that automatically tracks and eliminates targets. It’s a key component of C-RAM defense layers. How does the Israeli army use AI to integrate real-time intelligence? The Israeli military integrates intelligence from various sources (SIGINT, HUMINT, drones, satellites, cameras) using AI-powered systems. These algorithms analyze real-time data to identify threats and targets, allowing for precise strikes within minutes of detection. What is NIS2? NIS2 is the updated EU directive on network and information system security, replacing NIS1. It expands cybersecurity responsibilities for essential service operators (including defense) and digital service providers. It includes risk management, incident reporting, and supply chain evaluation requirements. What are C-RAM systems? C-RAM (Counter Rocket, Artillery, and Mortar) systems detect, track, and neutralize incoming projectiles before they reach their targets. They use advanced radar, optics, and weapons like the Phalanx CIWS. AI supports these systems by automating threat detection and engagement decisions. What is SIGINT? SIGINT (Signals Intelligence) involves intercepting and analyzing electromagnetic signals, including communications (e.g., radio) and non-communications (e.g., radar). AI can analyze massive volumes of SIGINT data to detect military activity patterns and anomalies. What is HUMINT? HUMINT (Human Intelligence) is based on information gathered from human sources – agents, soldiers, and local informants. While harder to automate, AI helps assess report consistency, translate languages, and cross-reference with other intelligence. What is OSINT? OSINT (Open Source Intelligence) refers to intelligence from publicly available sources – social media, news outlets, livestreams, and open satellite imagery. AI plays a key role in filtering and identifying relevant insights in real-time from vast data pools.

AI and Copilot in Power BI – How Artificial Intelligence Transforms Data Analysis

The development of artificial intelligence (AI) has significantly influenced how businesses analyze and present data. Microsoft Copilot in Power BI is an advanced AI-powered tool that automates report creation, data interpretation, and anomaly detection, making data analysis more intuitive and accessible for all users—regardless of their technical expertise. What is Microsoft Copilot in Power BI? Microsoft Copilot is an advanced AI assistant that is part of the Microsoft ecosystem and is used in many applications, including Power BI. In the context of Power BI, Copilot acts as a tool supporting users in data analysis, report generation and interpretation of results without the need to manually create queries or configure visualizations. It allows users to communicate with data in a natural way – by entering questions in English – and then automatically generates appropriate reports and conclusions. Thanks to it, you can create dashboards, analyze trends and quickly respond to market changes without having to know DAX or M coding. Microsoft has chosen to integrate Copilot with Power BI in response to the needs of companies that seek to automate and simplify data analysis. The tool is designed to accelerate business processes, eliminate human error, and facilitate strategic, data-driven decisions. How to Access Copilot in Power BI? Copilot in Power BI is available to users with a Power BI Premium or Power BI Pro license and access to Microsoft Fabric. To activate Copilot, your organization’s administrator must enable it in Microsoft Fabric settings. Copilot is being rolled out in preview across regions, so some users may not have access to it yet. How to Enable Copilot in Power BI? Log in to Power BI Service as an administrator. Navigate to Admin Settings. Locate the Copilot option under the Microsoft Fabric section. Enable Copilot for the organization and assign access to users. What are the Requirements for Copilot in Power BI? To use Copilot, users must meet the following requirements: Power BI Pro or Power BI Premium license Microsoft Entra ID account (formerly Azure AD) Administrator permissions to enable Copilot in Power BI Service Access to Microsoft Fabric The latest version of Power BI Desktop What are the Features of Copilot in Power BI? Microsoft Copilot in Power BI offers a wide range of functionalities that improve data analysis, reporting, and business decision-making. Its main advantage is the use of artificial intelligence to automate analytical processes, which eliminates the need for manual report preparation or analyzing complex queries. Copilot integrates with the Power BI interface, allowing users to interact using natural language. Here are the key features that make Copilot a powerful analytical tool: 1. Report Generation Using Natural Language Queries Copilot enables users to create reports without having to manually define data sources, select visualizations, or configure filters. Simply enter a question, such as “Show me sales by region for the last three months,” and Copilot automatically generates the appropriate report and adjusts the data formatting. Users can also edit reports with simple text commands, such as “Add a line chart to the report” or “Change the X-axis to sales dates.” 2. Automated Narrative Generation and Insights Interpretation Copilot not only creates visualizations, but also provides descriptive summaries of key insights from the analysis. This feature allows users to quickly understand trends and anomalies in the data without having to perform detailed analysis. For example, if a report shows a sudden increase in sales in one region, Copilot can generate a comment like, “Sales in the North region increased by 15% last quarter, mainly due to increased orders from B2B customers.” 3. Visualization Recommendations Copilot helps users choose the best method for visualizing data by analyzing the structure of the report and the nature of the data. If a user is unsure about how to best present the data, Copilot can suggest different types of charts and tables. For example, if the data is about sales trends, Copilot might suggest a line chart or column chart, while for demographic data, it might suggest a heat map or pie chart. 4. Trend and Anomaly Detection Copilot uses AI algorithms to detect unusual patterns and deviations in data. This allows users to automatically identify areas that require attention, such as sudden drops in revenue, increases in operating costs, or irregularities in sales results. Copilot not only highlights these anomalies, but also suggests possible causes and actions that can be taken to explain or mitigate them. 5. Automatic Correlation Analysis Between Data Sets With AI, Copilot can analyze the relationships between different variables in a data set and pinpoint correlations that could impact business outcomes. For example, Copilot can show that an increase in visits to a company’s website directly translates into more orders over a given period. This allows companies to adjust their marketing and sales strategies based on real data. 6. Predictive Analytics Support While Copilot is not a complete replacement for advanced machine learning solutions, it does offer some predictive analytics capabilities. For example, Copilot can use historical sales data to predict future purchasing trends and identify potential risks related to demand fluctuations. Finance departments can use this feature for budget planning and inventory management. 7. Integration with Microsoft Fabric and Other Services Copilot is fully integrated with the Microsoft Fabric ecosystem, meaning it can leverage data from multiple sources, such as Azure Data Lake, OneLake, and Microsoft Dataverse. This gives users a more complete picture of the organization and allows them to create reports that include data from multiple systems. 8. Team Collaboration and Interactive Analytics Sessions Copilot supports teamwork by enabling collaborative editing of reports and sharing of analyses in real time. Users can ask questions in an interactive analysis session and dynamically adjust reports to the needs of the team. This makes working on reports more efficient and decision-making faster. 9. Personalized Results and User Preferences Copilot learns from user interactions, meaning it becomes more precise in its suggestions and analysis over time. Users can customize how reports are generated, specifying preferences for formatting, level of analysis detail, and how data is presented. 10. Advanced Query Handling and Data Filtering Copilot lets you ask more sophisticated questions, including advanced filtering conditions. For example, a user can ask, “Show me sales only to customers in the U.S. technology sector who placed an order in the last 6 months and whose order value exceeded $10,000.” Copilot will instantly generate a report that includes only the relevant data. These features make Copilot in Power BI an invaluable tool for companies that want to get the most out of their data and make informed decisions based on solid analytics. Its versatility makes it useful for both data scientists and business managers who need quick access to key information. Microsoft Copilot in Power BI offers a wide range of functionalities that make working with data easier: • Reporting – Users can type queries in natural language, and Copilot generates visualizations and recommendations. • Automatic narrative generation – Copilot analyzes data and presents key findings in a narrative format. • Identifying trends and anomalies – AI scans data and detects unusual patterns. • Visualization suggestions – Suggests the best ways to present data. • Interactive dataset queries – Users can ask questions without having to write DAX code. What are the Limitations of Copilot in the Basic Version? The preview version of Copilot in Power BI has several limitations: Supports only English. Can generate reports only for specific data types. Requires activation by an administrator. Available only in selected regions. Does not support all complex data models. Example Prompts for Copilot in Power BI Users can ask Copilot questions such as: “Create a sales report for the last three months by region.” “Show me a revenue trend chart for this year.” “What were the biggest changes in financial results last quarter?” “Find anomalies in last month’s sales data.” How Much Does Copilot in Power BI Cost? Copilot in Power BI is included in Power BI Premium and Power BI Pro licenses. Currently, it is available in a preview version, and pricing details may change as new features are introduced. Microsoft may introduce additional licensing options in the future for more advanced users. Examples of AI and Copilot applications in business Power BI and Copilot in Marketing Copilot in Power BI enables marketing companies to analyze the performance of advertising campaigns in real time. This allows them to identify which channels are performing best, which customer segments are converting the most, and where marketing budgets are being used the least efficiently. For example, an e-commerce company can use Copilot to track advertising performance across platforms, automatically generating comparative reports that help optimize budgets. Power BI and Copilot in Finances Finance departments can use Copilot to create budget forecasts and analyze cash flows. The tool can automatically detect anomalies in financial data, such as unexpected increases in expenses or irregular cash inflows. In the banking sector, Copilot can support the analysis of credit indicators and generate reports on the financial stability of customers, which speeds up the credit decision-making process. Power BI and Copilot in Sales Sales teams can use Copilot to monitor sales performance and optimize sales strategies. The system allows for quick reporting on top and bottom-selling products, customer purchasing trends, and sales seasonality. This allows sales managers to make more informed decisions about pricing and inventory planning. Power BI Solutions from TTMS At Transition Technologies MS (TTMS), we specialize in delivering comprehensive analytics solutions based on Power BI. Our services include designing, implementing, and optimizing reports and dashboards tailored to your organization’s needs. By working with our experts, you can fully leverage AI-powered tools like Microsoft Copilot to enhance business efficiency and make data-driven decisions faster. Find out more at https://ttms.com/power-bi/ Can Copilot in Power BI be used for real-time data analysis? Yes, Copilot can process and analyze near real-time data, provided the dataset is connected to a live data source. However, response times may depend on the complexity of queries and the refresh rate of the data source. Is Copilot in Power BI available on mobile devices? Copilot functionalities are primarily designed for the desktop and web versions of Power BI. While you can view and interact with reports on mobile devices, full Copilot capabilities may not yet be fully supported. Can Copilot generate DAX formulas automatically? Yes, Copilot can assist in generating DAX formulas based on natural language queries. It helps users create complex calculations without deep knowledge of DAX, improving efficiency in report development. How does Copilot ensure data security when processing reports? Copilot adheres to Microsoft’s enterprise security standards, ensuring that all processed data remains within the organization’s security framework. It does not store or share sensitive data outside of the Power BI environment. Can Copilot be customized to specific business needs? While Copilot operates on general AI principles, it adapts to user interactions over time, improving recommendations. Future updates may include more customization options to align with specific business processes and reporting standards. What is Microsoft Fabric? Microsoft Fabric is a comprehensive cloud-based analytics platform designed to integrate, process, and analyze data within a unified environment. It combines various Microsoft data services, such as Azure Data Factory, Power BI, Synapse Analytics, and Data Lake, providing businesses with a flexible and scalable data management solution. Key Features of Microsoft Fabric: Lakehouse Architecture – Enables storing and analyzing large datasets in a Data Lake without the need for data movement. Power BI Integration – Simplifies the creation of interactive reports and analytics based on data stored in Fabric. Built-in AI Capabilities – Supports predictive analytics, automated data processing, and anomaly detection. OneLake – A central data repository that eliminates duplication and provides unified data access. Support for ETL and ELT – Facilitates efficient data processing and transformation for advanced analytics. Security and Compliance – Advanced data protection mechanisms compliant with corporate standards and legal regulations. With Microsoft Fabric, businesses can collect, process, analyze, and visualize data within a single ecosystem, enabling data-driven decision-making and accelerating digital transformation.

A flexible Time & Material model designed for complex IT projects in large companies

Time & Material (T&M) is a model of cooperation in which billing is based on the actual time worked by specialists and the resources used. Unlike the rigid Fixed Price model, where the scope and cost are defined upfront, T&M ensures flexibility – the scope of work can evolve during the project, and the client pays for the actual tasks performed. This model is gaining popularity among companies undergoing digital transformation, who need quick access to competencies and the ability to adapt to changes. Below, we explain why T&M is the preferred model for digital transformation leaders, in which situations it works best, and provide examples (including the cooperation between TTMS Software Sdn Bhd and ADA). Finally, we invite you to talk about how T&M can support your project. 1. What is the Time & Material model in IT? The Time & Material model means that the client pays for the hours worked and the tools used to complete the IT project. There is no fixed total cost or fully frozen scope – the project is carried out iteratively, and details can be refined during the work. This model is fully compatible with Agile methodologies and the iterative approach to software development. The project team logs work hours, reports progress, and settlements are made periodically (e.g., monthly or per stage). The client gains full transparency – they know exactly what they are paying for and can continuously adjust the direction of the work. In practice, the T&M contract sets the rates (e.g., hourly or daily) for specific roles in the project (developer, tester, analyst, etc.) and general rules of cooperation. But it leaves space for scope changes. If new requirements or changes arise during the project, there is no need to renegotiate the contract – the team simply continues the work, and the client pays for the additional time based on the agreed rates. This significantly shortens the project launch time and reduces the risk of underestimating or omitting important elements. In T&M, both the IT provider and the client act as partners sharing responsibility for the project’s success. 2. Flexibility above all – why leaders choose T&M Today’s business environment is extremely dynamic. Companies that are leaders in digital transformation know that changes are the norm in ambitious IT projects – new ideas appear, user expectations change, and technology constantly evolves. Traditional settlement models (e.g., fixed-price projects) often turn out to be too inflexible in such conditions. That’s why leading organizations increasingly choose Time & Material to ensure the ability to respond quickly and keep up with innovation. The T&M model offers a number of benefits for large enterprises and digital transformation programs: Quick project start and delivery in stages: No need to wait for a perfectly refined scope – work can start fast, and solutions are delivered in short iterations. This allows early business value realization and continuous verification. Flexibility in implementing changes: When new challenges arise or new ideas appear, the team can immediately adjust the scope of work. There is no need to amend the contract for each change – the plan evolves within the agreed framework. Cost transparency: At every stage, it is clear how much time has been worked and what the budget is spent on. The client receives regular reports, knows exactly what they are paying for, and can control the budget throughout the project. Full control and involvement on the client side: The client is actively involved in the project – can prioritize tasks, decide on the order of implementation, and quickly change direction if necessary. Access to needed competencies exactly when they are needed: In the T&M model, the team can be scaled flexibly – increased in size or supplemented with new experts when the project enters a new phase. Higher quality through continuous improvements: As the project is run iteratively, the final product can be of better quality – continuous testing, feedback, and improvements increase value step by step. It is worth noting that the T&M model eliminates the need to pay for “extra” assumptions. In a fixed-price model, providers often add a risk buffer – so the client pays in advance, even for unforeseen difficulties. In T&M, you pay only for the actual work. If some tasks turn out to be unnecessary or simplified, the budget can be shifted to other priorities. 3. When does the T&M model work best? The Time & Material model is not a cure-all – there are situations where it works perfectly and others where a fixed-price model might be better. Below are typical scenarios where T&M works best: Long-term, complex projects – if the initiative is extended over time and consists of many phases, it is obvious that it’s hard to predict all requirements at the start. T&M allows scope adjustment according to current needs. Unclear requirements at the start – when the client has a general vision but not a detailed list of functionalities. This often occurs in innovative projects. T&M allows starting with MVP and then iterative development. Dynamic business or technology environment – in industries like fintech, e-commerce, or telecom, change is constant. If user needs evolve quickly, regulations change, or there’s competitive pressure, fixed contracts can slow you down. T&M allows flexibility and speed. Budget control during the project – paradoxically, although T&M doesn’t specify the final amount upfront, it allows strict budget control. You can monitor ROI and decide on funding further stages based on previous outcomes. Outsourcing and need for specific know-how – if you’re using IT outsourcing or staff augmentation, T&M is a natural choice. You can get the expert you need without long hiring processes. Of course, the T&M model requires trust and maturity on both sides – the client must be ready to collaborate and supervise, and the provider must ensure transparency. Experienced partners like TTMS introduce control mechanisms (hour tracking, budget checkpoints, milestones) to protect the project. 4. Example: TTMS and ADA – partnership in T&M model A real example of T&M flexibility is the recent cooperation between TTMS Software Sdn Bhd (TTMS branch in Malaysia) and ADA, a leading digital transformation company in Southeast Asia. ADA specializes in data analytics, AI, and digital marketing, serves over 1,500 clients in 12 markets, and is backed by investors like SoftBank and Axiata Group. The partnership began in the Time & Material model, with TTMS providing a Salesforce Administrator for three months. This form enabled ADA to use TTMS experience exactly when needed and created a foundation for further cooperation. Read more in the press release: TTMS Software Sdn Bhd starts cooperation with ADA 5. Other examples of T&M at TTMS At TTMS, we have been delivering projects in the Time & Material or similar flexible models for years. Most of our case studies are stories of long-term cooperation, iterative system improvement, and partnership approach – that’s what T&M enables. For example: In the energy sector, we created a scalable application that integrated many systems. In the pharmaceutical sector, we supported an international company in building a CRM system with a growing scope. For Schneider Electric, we are a long-term outsourcing partner – we provide specialists in the T&M model. 6. T&M in Asia – a growing trend We observe growing interest in flexible contracts in Asia. Companies in this region, known for dynamic growth, often point to the T&M model as key to successful transformation. For example: A telecom operator in Southeast Asia chose T&M for a new digital platform, which allowed them to adapt the roadmap in real time. In e-commerce, a platform was iteratively adapted to user needs through a T&M-based cooperation with an external team. These examples show that flexibility = effectiveness. 7. Choose the right model Time & Material is a proven way to run an IT project when speed, adaptability, and access to talent matter. Leaders choose it because it lets them focus on business goals instead of renegotiating contracts. Properly applied, T&M gives: Freedom of action Transparent costs Quality and results If your company is planning a new system or wants to improve an existing one and needs a flexible and experienced IT partner, T&M may be the right choice. TTMS has been supporting clients in this model for years – providing top experts and teams, building long-term relationships based on trust and shared goals. Let’s talk – we’ll tailor the cooperation model to your project. Contact us. What is the difference between Time & Material and Staff Augmentation? While both offer flexibility, Time & Material refers to billing for work completed over time, often in a project context. Staff Augmentation focuses on providing personnel to extend internal teams. T&M may include team delivery, project milestones, and shared goals—beyond just supplying resources. Is the Time & Material model more expensive than Fixed Price? Not necessarily. Although T&M lacks a fixed upfront budget, it often avoids overpayment by billing only for actual work done. Fixed Price contracts may include large risk buffers, while T&M enables better cost control if well-managed. How do you control scope and costs in a Time & Material project? T&M requires strong project governance—typically involving time tracking, regular reporting, sprint reviews, and clear communication. Clients remain actively involved, adjusting priorities and validating outcomes in real time. Is Time & Material suitable for regulated industries like pharma or finance? Yes. When combined with proper documentation, validation, and quality controls, T&M can meet industry compliance needs. It’s especially useful in complex environments where detailed requirements evolve during the project lifecycle. Can we start with Time & Material and switch to Fixed Price later? Absolutely. Many companies begin with T&M for discovery, MVPs, or early development. Once scope stabilizes, transitioning to a Fixed Price or hybrid model is common—ensuring flexibility early on and predictability later.

Employees’ Role in Pharma Cybersecurity – From Daily Habits to Strategic Defense

1. Introduction: The Critical Role of Employees in Pharma Cybersecurity The pharmaceutical industry is at a crucial intersection where innovation meets vulnerability in the modern digital landscape. As cyber threats continue to evolve and become increasingly sophisticated, pharmaceutical cybersecurity has become a top priority for organizations worldwide. Recent data indicates that the global pharmaceutical industry has seen a 19% compound annual growth rate in cybersecurity hiring activity since 2020, underscoring the growing awareness of this vital need. 1.1 Understanding the Unique Vulnerabilities of the Pharma Industry The pharmaceutical industry encounters unique cybersecurity challenges that distinguish it from other sectors. It primarily handles highly sensitive intellectual property, valuable research data, and confidential patient information. These assets make pharmaceutical companies attractive targets for cybercriminals aiming for financial profit or a competitive edge. The situation becomes even more complex due to strict regulations like GDPR and HIPAA, which require strong security measures while ensuring operational efficiency. 1.2 The Rise of Cyber Threats Targeting Pharma Companies The landscape of cyber threats targeting the pharmaceutical industry has grown increasingly complex and dangerous. While cybersecurity job postings in the industry surged by 64% in 2021, the persistent nature of threats continues to challenge the sector. Modern pharmaceutical cyber security must contend with sophisticated ransomware attacks, targeted phishing campaigns, and advanced persistent threats that specifically target valuable research data and manufacturing processes. The integration of IoT devices and cloud computing in pharmaceutical operations has created new attack vectors that cybercriminals can exploit. TTMS recognizes that these technological advancements, while essential for progress, require sophisticated security measures to protect against emerging threats. The global nature of pharmaceutical supply chains adds another layer of complexity, as cyber attacks can potentially disrupt operations across multiple regions simultaneously. 2. The Integral Role of Employees in Cybersecurity 2.1 Why Employees are Frontline Defenders Against Cyber Threats In the realm of pharma cybersecurity, employees serve as the critical first line of defense against evolving cyber threats. With management occupations accounting for 33% of cybersecurity-related job postings since 2020, it’s clear that the pharmaceutical cyber security industry recognizes the importance of human oversight in protecting digital assets. The human element in pharmacy cybersecurity cannot be understated. While sophisticated security systems are essential, employees are often the first to encounter and identify potential threats. Their ability to recognize suspicious activities, such as phishing attempts or unusual system behavior, can prevent significant security breaches before they occur. This “human firewall” is particularly crucial in protecting sensitive research data, intellectual property, and patient information. 2.2 Creating a Security-First Culture in the Workplace Establishing a robust security culture in the cyber security pharmaceutical industry requires more than just implementing policies and procedures. The significant increase in computer and mathematical occupations, which saw an 83% year-on-year rise in 2021, demonstrates the industry’s commitment to building technical expertise. However, true security excellence comes from combining technical knowledge with a company-wide security-conscious mindset. TTMS advocates for a comprehensive approach to pharma cyber security that emphasizes continuous learning and open communication. This includes regular security awareness training, clear incident reporting procedures, and creating an environment where employees feel comfortable reporting potential security concerns. By fostering a culture where security is everyone’s responsibility, organizations can build a more resilient defense against cyber threats. The success of this security-first approach relies heavily on cross-departmental collaboration. When employees from different areas of the organization work together, sharing insights and experiences, they create a more comprehensive security network that can better identify and respond to potential threats. 2.3 Common Cybersecurity Challenges in Pharma and How Employees Can Address Them Phishing and Social Engineering: Recognizing and Reporting Threats In the pharmaceutical cybersecurity landscape, phishing attacks remain one of the most persistent threats. Leading companies like AstraZeneca have recognized this challenge, significantly increasing their cybersecurity workforce with 1,654 related job postings since 2020. These sophisticated attacks often target employees through deceptive emails that appear legitimate but aim to steal sensitive information or credentials. Employees must develop a keen eye for suspicious communications and understand the proper reporting procedures. This includes checking sender addresses carefully, being wary of urgent requests for sensitive information, and verifying unusual requests through alternative communication channels. 2.4 Secure Password Practices and Access Controls Within cyber security for pharmaceuticals, robust password management and access controls form the foundation of data protection. With the top five pharmaceutical companies accounting for 29% of all cybersecurity-related new jobs, there’s a clear industry-wide focus on strengthening these fundamental security measures. Best practices include implementing multi-factor authentication, regularly updating passwords, and avoiding password reuse across different systems. Employees should also understand the importance of secure password storage and the risks associated with sharing login credentials. 2.5 Handling Sensitive Information and Upholding Data Privacy The pharma industry challenges regarding data privacy are unique due to the sensitive nature of research data, intellectual property, and patient information. Employees must understand their role in maintaining data confidentiality through proper handling and sharing practices. This includes using encrypted communication channels, securing physical documents, and following established data classification protocols. 2.6 Minimizing Risk from Employee Error and Negligence Human error remains a significant concern in pharmaceutical industry cyber security. Simple mistakes like misaddressing emails or accidentally sharing sensitive information can have serious consequences. TTMS emphasizes the importance of creating clear protocols and establishing multiple verification steps for critical processes. To minimize risks, organizations should: Implement automated security controls Provide regular refresher training Encourage incident reporting without fear of punishment Establish clear procedures for handling sensitive data Regular audit and review of access privileges Through these measures, pharmaceutical cybersecurity can be significantly strengthened, reducing the likelihood of breaches caused by human error or negligence. 3. Effective Strategies to Empower Employees in Pharma Cybersecurity 3.1 Training Programs: Building Cybersecurity Awareness and Skills In the evolving landscape of pharmaceutical cyber security, comprehensive training programs are essential for building a resilient workforce. With the US accounting for 51% of cybersecurity-related job postings in the pharmaceutical industry, there’s a clear emphasis on developing skilled professionals who can protect valuable assets. TTMS recommends implementing role-specific training programs that address the unique challenges faced by different departments within pharma cybersecurity. These programs should cover fundamental security principles while also addressing specialized needs, such as laboratory data protection or supply chain security. Regular refresher courses ensure that employees stay current with emerging threats and best practices. 3.2 Regular Simulations and Drills: Staying Prepared for Potential Threats The cyber security pharmaceutical industry benefits significantly from practical, hands-on experience through simulated scenarios. With the healthcare cybersecurity market projected to reach USD 35.3 billion by 2028, organizations are investing heavily in sophisticated training tools and simulation platforms. These exercises should include: Phishing simulation campaigns Data breach response drills Emergency protocol testing Cross-departmental coordination exercises System recovery simulations 3.3 Use Technology and Tools for Enhanced Employee Security Measures Modern pharmacy cybersecurity relies on a combination of human vigilance and advanced technological solutions. TTMS integrates cutting-edge security tools that complement employee efforts in maintaining robust pharma cyber security. These tools should be user-friendly while providing comprehensive protection against sophisticated threats. Key technological implementations include: Advanced endpoint protection systems Automated threat detection and response Secure communication platforms Access management solutions Real-time monitoring tools By combining these technological solutions with well-trained employees, organizations can create a more robust defense against cyber threats. The key is to ensure that these tools enhance rather than complicate employees’ ability to perform their duties securely. 4. Conclusion: Fostering a Collaborative Approach to Cybersecurity in Pharma 4.1 The Ongoing Need for Continuous Improvement and Adaptation The landscape of pharmaceutical cybersecurity is constantly evolving, requiring organizations to maintain a proactive stance in their security measures. As cyber threats become more sophisticated, the pharmaceutical industry cyber security framework must adapt and evolve. This means regularly updating security protocols, implementing new technologies, and ensuring that employee training remains current and effective. Success in cyber security for pharmaceuticals depends on creating an environment where continuous learning is encouraged and supported. Organizations must stay informed about emerging threats, industry best practices, and technological advancements that can enhance their security posture. Regular security assessments and feedback loops help identify areas for improvement and ensure that security measures remain effective against new threats. 4.2 Role of Leadership in Supporting Employee-Led Cybersecurity Initiatives Leadership plays a crucial role in shaping the success of pharmaceutical cyber security initiatives. By demonstrating a commitment to security through actions and resource allocation, leaders can inspire employees to take ownership of their role in protecting organizational assets. This includes supporting employee-led initiatives, providing adequate resources for training and tools, and recognizing contributions to security improvements. TTMS understands that effective pharma cybersecurity requires more than just implementing security measures – it needs active leadership engagement that: Champions security initiatives across all organizational levels Allocates appropriate resources for security programs Encourages open communication about security concerns Recognizes and rewards security-conscious behavior Leads by example in following security protocols Through this collaborative approach, pharmaceutical cybersecurity becomes an integral part of the organization’s culture rather than just a set of rules to follow. When leadership actively supports and participates in security initiatives, it creates a ripple effect throughout the organization, strengthening the overall security posture and building resilience against future threats. 5. TTMS Cybersecurity Solutions for the Pharma Industry – Protecting Your Business Effectively TTMS offers comprehensive solutions in cyber security, tailored to the unique challenges faced by pharmaceutical organizations. With management occupations representing 25% of cybersecurity-related positions, our expertise helps bridge the gap between leadership strategy and practical implementation of security measures. Our pharma cybersecurity solutions cover a wide range of critical areas, starting with risk assessment and strategy development, which includes comprehensive security audits, customized risk mitigation strategies, regulatory compliance frameworks, and industry-specific threat analysis. We also provide advanced technical solutions, such as end-to-end data encryption, secure cloud infrastructure, access control systems, and real-time threat monitoring to safeguard sensitive information. Additionally, we focus on employee empowerment programs, offering role-specific training modules, security awareness e-learning, incident response training, and compliance education to strengthen the overall cybersecurity posture of pharmaceutical organizations. TTMS understands that pharmacy cybersecurity requires a balanced approach between technological solutions and human expertise. We provide ongoing support and consultation to ensure your organization stays protected against evolving threats while maintaining operational efficiency. Contact TTMS today to learn how our tailored pharma cyber security solutions can strengthen your organization’s security posture and protect your valuable assets.

Challenges and Entry Barriers for IT Companies in the Defense Sector – The Case of TTMS

The defense sector is becoming an increasingly important recipient of modern IT solutions. Growing defense budgets open up new business opportunities for technology companies. According to the International Institute for Strategic Studies, defense spending in Europe rose by 11.7% in 2024, reaching USD 457 billion. Despite this market’s potential, IT companies face exceptionally high formal, technological, and organizational barriers when attempting to enter the defense industry. Transition Technologies Managed Services (TTMS), a Polish software house, is a compelling example of a company that is successfully overcoming these hurdles. In recent years, TTMS has significantly expanded its defense-related operations. The company has doubled its defense contract portfolio while systematically enhancing its offer for military and governmental institutions. Sebastian Sokołowski, CEO TTMS As TTMS CEO Sebastian Sokołowski stated in a recent interview for ISBtech.pl: “We are currently focusing strongly on developing our operations in the defense sector, which has allowed us to double our order portfolio in this area. The growing demand creates many opportunities, but being a preferred partner in this market is a major challenge for many IT firms due to high entry barriers and the need for niche competencies.” Below, we explore the main challenges of entering the defense industry and how TTMS is addressing them to establish itself as a trusted supplier. Formal and Regulatory Barriers One of the biggest challenges for IT firms entering the defense industry is the number of formal requirements they must meet. In Poland, any activity related to the manufacturing or trading of military-grade technologies or products requires a government license. TTMS holds such a license since 2019. In 2024, the company renewed its permit to handle dual-use technologies for a maximum period of 50 years. This enables the company to legally participate in tenders and contracts involving advanced military technologies. Additionally, companies must have security clearances to handle classified information, a typical requirement in defense projects. This means that both the company and its staff must obtain industrial and personal security clearances at various levels. TTMS employees are certified to work on classified materials at NATO/ESA/EU Secret levels, meeting strict standards for confidentiality and secure information handling. Only a handful of Polish IT companies have this level of access and experience, putting TTMS in a select group of suppliers qualified to support military-grade IT projects. Technological Standards and Security Requirements From a technological standpoint, entering the defense market means complying with extremely high requirements for quality, resilience, and cybersecurity. Defense-related IT systems, especially those used for command, control, communications, and reconnaissance (C4ISR), must be fully operational under harsh physical and digital conditions, including cyberattacks or communication failures. As such, companies must implement encrypted communication, redundancy measures, and comply with security frameworks like ISO 27001 and STANAG (NATO Standardization Agreements). TTMS has developed these competencies through years of experience and has built internal teams capable of working on military-grade systems. The company’s consultants understand the logic and workflows of defense systems at the tactical, operational, and strategic levels, allowing them to work on both pure software projects and integrations with military equipment and battlefield sensors. TTMS also applies methodologies and standards from the space industry — such as Product and Quality Assurance for the European Space Agency (ESA) — to ensure that each system meets the highest quality and safety benchmarks. This rigorous approach is equally applicable in defense contracts, where system failure can lead to mission failure. TTMS regularly participates in technology trials and validation efforts, including within NATO’s ACT Innovation Hub, where new tools and frameworks are tested under controlled conditions before being rolled out into production environments. Procurement Cycles and Organizational Challenges Even with the right certifications and technical expertise, IT companies face another critical hurdle — the length and complexity of public sector procurement cycles. Defense contracts are typically subject to multi-stage public tenders, technical consultations, and rigorous vetting procedures, which can take months or even years to complete. Moreover, tenders often require evidence of prior experience, financial stability, and the ability to provide long-term support. Companies may also need to commit to deploying personnel on-site, maintaining hardware and software for years, and complying with strict documentation and reporting protocols. For many IT vendors, the resources required to simply submit a compliant offer are a barrier in themselves. To mitigate these challenges, TTMS has adopted a partnership-driven strategy, participating in consortiums that combine different capabilities across organizations. Large defense contracts are rarely executed by a single vendor — instead, they are typically delivered by groups that include system integrators, hardware providers, software developers, and training companies. TTMS has participated in many such tenders — either independently or as part of a consortium — and has successfully won contracts or advanced to final stages in many defense procurement processes. Another key characteristic of this market is the long lifecycle of contracts. Once a solution is implemented, the provider is often responsible for its maintenance and evolution for several years. As CEO Sokołowski notes, “Defense contracts are by definition long-term engagements — specialists are often involved for years, and system rollouts are accompanied by ongoing support and maintenance.” This long-term horizon presents both an opportunity and a responsibility, as the company becomes a long-term strategic partner for military clients. How TTMS Prepares for Defense Sector Demands To succeed in such a highly specialized field, TTMS has made strategic investments in certifications, personnel, and organizational capabilities tailored to the needs of the defense sector. Since 2017, the company has consciously developed its Defense & Space business line, combining its roots in industrial software with the unique demands of national security applications. TTMS management board This includes establishing a dedicated Defense & Space division, hiring staff with security clearances, and creating secure environments for working with classified data. TTMS has also created internal teams for cybersecurity, geospatial systems, AI-based decision support tools, and interoperability between national and NATO command systems. A key part of the company’s strategy is to build strong reference cases through successful implementations. Before winning its own defense contracts, TTMS served as a subcontractor in consortia — gaining valuable know-how and building a project portfolio that later opened doors to larger tenders. Today, TTMS has successfully delivered more than ten defense-related projects and is involved in many others that are ongoing or in advanced stages of procurement. Notable Projects: NATO, ESA, and Beyond Among TTMS’s most prominent achievements is its involvement in projects for NATO’s Allied Command Transformation (ACT) and the NATO Standardization Office (NSO). For instance, the company was awarded a €0.9 million contract to build a new terminology management system for NATO. This platform allows the alliance to manage, distribute, and maintain unified military terminology and acronyms — critical for ensuring consistency across multinational forces. TTMS is responsible for delivering the entire system as part of a consortium, demonstrating its ability to deliver high-impact, multinational solutions. The company also participates in cyber intelligence and decision-support systems for NATO, including tools that process Open Source Intelligence (OSINT) using artificial intelligence to help commanders make better-informed strategic decisions. Other initiatives include communication interfaces that link the Polish Armed Forces with NATO systems, ensuring interoperability across command structures. TTMS’s expertise in the space sector further strengthens its capabilities. The company supports projects for ESA and the EU Space Program Agency, delivering services related to quality assurance and software safety. These space projects demand the highest standards of reliability and resilience — traits that are equally vital in military contexts. Earning Trust in the Defense Sector Ultimately, trust is the most valuable currency in the defense industry. Institutions are cautious and deliberate when selecting long-term partners. TTMS has worked for years to build a reputation for security, professionalism, and delivery excellence. Its certifications, long-term client relationships, and secure project environments help position it as a reliable supplier. TTMS’s credibility is further enhanced by its corporate governance and financial transparency. As a member of the Transition Technologies Group and a company preparing for an IPO, TTMS is subject to the oversight and reporting obligations that come with listing — reassuring public sector clients of its financial and operational maturity. The company also has a growing presence in international markets (Europe, Asia, Latin America), and its selection by major institutions such as NATO and ESA confirms its global competitiveness. TTMS’s leadership emphasizes that cutting-edge technologies such as artificial intelligence and cybersecurity will play a growing role in defense systems, and the company is committed to building long-term relationships with key institutions in these areas. Conclusion The defense sector is one of the most demanding — and most rewarding — markets for IT providers. Entry requires formal licenses, security clearances, technological specialization, and procedural fluency in public procurement. TTMS exemplifies how a company can build up these capabilities strategically, invest in the right people and certifications, and gradually earn the trust of major defense stakeholders. In doing so, it not only opens new revenue streams but also contributes to national and international security by delivering innovative, mission-critical digital systems. Why is it so difficult for IT companies to enter the defense sector? The defense sector imposes strict formal requirements (licenses, security clearances), advanced technological standards (system resilience, NATO norms), and complex procurement procedures. Trust and long-term references are also essential to succeed. What is a NATO/ESA/EU SECRET security clearance? It is an official authorization that allows a company and its personnel to access and handle classified information at the “SECRET” level in international projects for organizations like NATO, the European Space Agency (ESA), or the EU. It reflects high levels of security compliance and confidentiality. What does C4ISR stand for? C4ISR means Command, Control, Communications, Computers, Intelligence, Surveillance, and Reconnaissance. It refers to integrated systems that help military forces make decisions, communicate, analyze intelligence, and monitor the battlefield. It is the digital backbone of modern defense operations. What technologies does TTMS offer for the defense sector? TTMS provides: decision-support systems for military command, NATO-compliant software solutions, AI-powered data analytics tools, interoperability tools between national forces and NATO systems, support for space and satellite-based defense initiatives. How is a military procurement process different from a civilian one? Military tenders are more complex and formalized. They often require special licenses, security clearances, inter-ministerial approvals, and guarantees for long-term system maintenance. The process typically takes longer and includes stricter evaluation criteria.

Wiktor Janicki Poland

We hereby declare that Transition Technologies MS provides IT services on time, with high quality and in accordance with the signed agreement. We recommend TTMS as a trustworthy and reliable provider of Salesforce IT services.

Julien Guillot Schneider Electric

TTMS has really helped us thorough the years in the field of configuration and management of protection relays with the use of various technologies. I do confirm, that the services provided by TTMS are implemented in a timely manner, in accordance with the agreement and duly.

Let’s talk about how TTMS can help.

Monika Radomska

Sales Manager

monika.radomska@ttms.pl

Salesforce Net Zero Cloud – How to Prepare Your Company for Mandatory ESG Reporting (CSRD)

1. What Is a Sustainability Report?

1.1 What Does a Sustainability Report Include?

1.2 Why Is Sustainability Reporting Important?

1.3 Reporting Standards

1.4 Who Publishes Such Reports?

2. How to Prepare Your Company for Mandatory ESG Reporting (CSRD)

3. What Is Salesforce Net Zero Cloud?

3.1 Key Advantages of Net Zero Cloud

4. How Does Net Zero Cloud Work?

4.1 Automated Data Collection and Integration

4.2 Platform Features and Capabilities Overview

4.3 Emissions Data Management

4.4 The Role of Artificial Intelligence in ESG Reporting

5. Benefits of Implementing Salesforce Net Zero Cloud

5.1 Accurate Emissions Tracking and ESG Data Management

5.2 Automated Reporting and Regulatory Compliance

5.3 Advanced Analytics and Forecasting

5.4 Supplier Engagement and Supply Chain Management

5.5 Reduction of Operational Costs

5.6 Strengthened Reputation and Investor Appeal

5.7 Scalability and Integration with the Salesforce Ecosystem

6. How Different Industries Benefit from Implementing Net Zero Cloud

6.1 Manufacturing and Heavy Industry

6.2 Transport and Logistics

6.3 Banking and Financial Sector

6.4 Retail and FMCG Sector

6.5 Hospitality and Commercial Real Estate

6.6 Technology and IT Services

7. Implementing Salesforce Net Zero Cloud with TTMS

7.1 Our Implementation Approach

7.2 TTMS’s Unique Competencies and Experience

What is Salesforce Net Zero Cloud?

What is a sustainability report?

What are the key challenges in implementing Net Zero Cloud?

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Monika Radomska