We invite you to the last part of the interview with Paweł Fleischer, Business Development Manager at TTMS. This time we will focus on the non-obvious dependencies between the defense and commercial sectors.
Marcin Kapuściński: “The reality is that knowledge and talent are mostly found in the commercial sector world,” assessed Brian Schimpf, co-founder and CEO of Anduril Industries, an artificial intelligence company focused on providing services to defense sector. He added that „very few people who are experts in leading-edge technologies actually go to traditional defense companies.” Do you also think human resources are key when it comes to the expanding technology gap between the civilian and military sectors?
Paweł Fleischer: I do not fully agree with Brian Schimpf’s statement. Having experienced working and speaking with numerous people in the defense and space sectors, I find that it is an ecosystem where experts move between organizations – the defense industry, Silicon Valley companies – Tesla, Google, etc. – and the academic community. The key element is the motivation of the experts themselves and their particular interests. It is hard not to agree that projects implemented by Google, Microsoft, SpaceX or Netflix can attract many software developers and experts due to the opportunity of working with modern technologies and more favorable employment conditions. On the other hand, it should be noted that organizations such as Netflix or SpaceX have a different work culture than defense corporations. Simplifying, we can assumed that work in SpaceX is more agile and labor-intensive than, for example, in the Lockheed Martin corporation, which is a powerful organization and is based mostly on the Waterfall-based work model. Additionally, it should be remembered, taking SpaceX as an example, that for the first 10 years its operation was assured in 20% from funds provided by Elon Musk and private investors, and in 80% from financing coming from NASA. At the very beginning, the salary there was lower and the conditions less favorable than in the rest of the space sector. We should also note that the de facto engineers hired worked for a long time for the government – NASA.
We should also realize that the main recipients of SpaceX rockets are state-owned organizations – space agencies, ministries of defense. Private entities, which use SpaceX rockets to launch their satellites, come next. However, at the end of the day, it turns out that the launched satellites also perform tasks and services for the state administration of various countries around the world. That is why, in my opinion, the key element of working in a given organization is the desire to realize an interesting project than the employment conditions alone.
How is it in other countries?
The problem with recruiting appropriate engineering workforce affects not only the U.S. defense industry, but a range of other economic sectors in the developed world, which require technical skills. The reason for this is the simple fact that the world’s technical development is more fast-paced than the actual engineering workforce we actually have. It should also be noted that we have large pools of qualified engineers around the world who are familiar with older technology, which is no longer taught to the younger generation. Here we should mention, for example, the Polish example from the Aviation Valley, where between 2010 and 2015 a generational change took place in the companies, due to the retirement of senior employees. The younger generation had a clear problem with handling especially this elderly technology used in the aviation sector. At that point, the entrepreneur is faced with a dilemma: whether to upgrade the equipment park or retrain the staff to operate the oldest? The second example is the United States, where the Department of Defense for many years has been struggling with the problem of replacement of software and hardware in the Strategic Automated Command and Control System, responsible for control and sustaining the nuclear forces. The system uses IBM Series 1 computers that were manufactured in 1976. Few people have the knowledge, but also the interest, to develop competence in such a niche technology.
So what is the biggest challenge facing young staff interested in acquiring knowledge in this area?
First of all, they have to find a suitable place to learn the older generation system, and on the other hand they have to ask themselves whether the gained knowledge will be useful at a later stage of their career. U.S. faces the challenge of replacing the system and equipment for the entire nuclear triad. They estimate that almost 90% of the systems should be upgraded with modern technology. It is important to remember that the new system and equipment must be reliable and resistant to cyber-attacks, for example. Through modernization we can imagine an inflow of new engineering personnel to the defense industry and directly to the Department of Defense, who have experience in, for example, artificial intelligence/machine learning, which are used, among others, in these systems. Thus, in part, the problem I mentioned above of knowledge acquisition by the younger generation of engineers will be solved.
Jeff Bezos, the CEO of Amazon, stated that if for some reason the big tech companies turn their heads away from the U.S. Department of Defense, quote, „this country will be in trouble.” Of course, speaking for the tech industry, he’s in a bit of a different position than the industries from China and Russia, where institutions under governments push through technologies without regard to the approval of companies, engineers, or citizens. How dependent is innovation in the arms industry from the commercial, civilian sector?
Jeff Bezos’ statement should be considered in the context of AWS losing a $10 billion cloud computing bid for the Pentagon. From AWS’s perspective, it was a severe defeat, given the company’s revenue, but from the perspective of Amazon as a whole, not so much. Hence Bezos’ bitter statement. Does he have a point? I believe that the technology industry in every country thanks a lot to government. Especially when it encourages the development of innovative technologies through fiscal incentives, transparent regulations, encouraging the development of human resources, etc. In the United States, Microsoft, IBM, HP have grown thanks to investments and government programs, including those dedicated to the development of defense and space technologies. It should be noted that only an effectively managed public administration is able to sustain spending on a given area of the economy or technology in the long term, thus enabling the development of innovative products/services and, in the end, gaining profits by companies and society.
It is hard to imagine such a necessity for state funding in the recent years – in the era of start-ups and venture capitals support.
Only in the last decade we have seen the emergence of new players in the technology market, such as Alphabet, Apple and Facebook, which to a lesser extent have risen from government programs. However, it is still important to remember that they used the support of the state and still cooperate with it, for example through cooperation with intelligence agencies. However, the nature of cooperation is quite different and is not related to the development of strictly military innovative technologies, but rather the needs of national security – whether in the energy security or health care. In this aspect, we already face the challenge of whether the „new corporations” control governments and citizens or, vice versa, whether they are controlled by governments.
Going back to your main question, whether innovation in the defense and military sector is dependent on the civilian sector, I would answer shortly – Yes. However, it is important to remember that innovation tends to flow between sectors. Currently, as a result of necessity of modernization and replacement of armaments and military equipment, which still remember the Cold War times, there is an opportunity to make a technical leap. I mentioned at the beginning of our conversation, that the military is particularly interested in using artificial intelligence/machine learning. The IT sector together with the automotive industry are conducting the most advanced research that can be used in the defense sector, for example, for the creation of an autonomous land combat vehicle. Machine learning based solutions implemented on a vehicle could reduce the number of crew members and even allow it to be an „autonomous cab for soldiers” on the future battlefield.
What place does the financial side have in developing innovation?
The development cost of a new advanced system is currently high, while the ROI is decreasing. Therefore, defense ministries and the defense industry are looking for technology in the civilian market to upgrade existing military weapons and equipment or create a new generation of weapons. The application of autonomous systems from the civilian market once tailored to military needs is an ideal example. In the military innovation ecosystem, there is not only spin-off technology (i.e. technologies that are the result of work performed directly for the ministries of defense and applied in the civilian market) or spin-on technology (i.e. technologies developed in the civilian market and implemented in the military environment). Currently, the trend is to look for synergies between military and civil technologies in order to bring a specific fusion and creating new solutions.
What are the most recent examples of technology adaptation in the reverse way that we have seen in recent times – from the military sector to the commercial sector? For instance, today many users of microwave ovens (which emerged from military technology developed during World War II) or drones (which were originally developed exclusively for the military) are unaware of their origins.
Staying focused on the fusion between the civil and military environments I mentioned above, we can mention a number of projects implemented and supported by DARPA that have found their way into the civilian market. One example is „Embody”, which is a technique implemented to regenerate tendon and ligament injuries by using a novel collagen-based biofabrication approach. Injuries occur not only to athletes, but also to soldiers. The next project worth mentioning is „Tasso”, involving a device for self-sampling blood on demand by medical personnel or patients – another dual-use opportunity. The „ADAPTER” project, on the other hand, explores the possibility of reducing the impact of so-called jet lag on humans. With an extensive network of military bases around the world, the US faces the problem of reduced readiness of soldiers upon arrival at their destination. Enabling control over own physiology will enable to introduce appropriate therapy in order to reduce inconveniences connected with it and will allow easier and faster acclimatization in a new place.
Not only soldiers suffer from jet lag…
Exactly. I don’t have to explain that certainly the tourism industry and people who frequently travel for business purposes would be very interested in applying this solution. Therefore, we can see the development of several projects that are not only aimed at providing health protection for the soldier on the battlefield, but also for civilians during their everyday life.
Is there a place for projects that from the very beginning could have a dual use?
Yes, the defense sector and research centers are working on multiple projects like this. Not only they focus on creating a new product, but they also study phenomena and processes in society or workplaces. For instance, DARPA is investigating and testing the impact of mixed human-machine teams on productivity. So far, research has focused on typically technical projects related to the development of artificial intelligence and system architecture. It has been rightly stated that in the near future, the methodology needed to build teams involving humans and AI-equipped machines/systems will be indispensable. Potential research findings may lead to a change in the current work practices in various sectors, including IT.
Let’s turn to the moral aspect: many commercial giants have publicly opposed the use of their products for military purposes, or other purposes they consider unethical. In the summer of 2018, Google pulled out of the U.S. Department of Defense’s Maven project, which uses artificial intelligence to direct drone attacks, after thousands of employees declared the company „should not be involved in war.” The corporation responded by releasing a set of ethical principles regarding artificial intelligence that outlined their views on responsible AI development, specifically stating that they would not design or deploy artificial intelligence into weapons systems. Have they managed to draw that line accurately enough that other companies willing to work with the defense industry will sign on?
It should be noted that Google suspended its cooperation in the Maven project, which aimed to create a tool for recognizing images captured by unmaned aerial systems. As a result of internal opposition from Google employees and the expert community, they have decided to withdraw participation in this project, as it was determined that the tool under development would be used for offensive purposes, and thus for the purpose of killing people. While the Maven project did not envisage Google’s software being used to pilot or actively participate in any form of drone warfare, Google did provide tools and expertise. However, until now, we did not know the extent of Google’s involvement in the project.
How much could Google gain from this venture?
Google’s entry into the development of artificial intelligence for unmanned systems could have generated revenues worth $250 million per year. Despite all the turmoil, Google has not suspended its activities in the defense and security sector. Through its venture capital firm, Gradient Ventures, it is backing companies that are developing projects for the U.S. armed forces using the same technology. Cogniac, one of the companies in Gradient Ventures’ portfolio, provides processing software to the U.S. Army Ground Forces for rapid analysis of combat drone data and the Arizona County Sheriff’s Department to help identify people crossing the U.S. Mexican border. I would be cautious about companies being so strongly explicit in their approach to the implementation of security and defense projects. , On the other hand, we can see that it is more important to regulate the use of artificial intelligence not at the corporate level, but at the national or international law level.
Can we predict when artificial intelligence will be widespread on the battlefield
The use of artificial intelligence in military systems is a challenge to the modern world. Currently, many regional and international organizations work to establish regulations related to the use of AI, not only in the military domain, but also in other sectors, such as health care or justice. Superpowers such as the United States, China, and Russia, as well as smaller countries, are working on the use of artificial intelligence in combat systems. At the current stage we are not able to predict how quickly military AI systems will appear on the battlefield. However, politicians, experts, and military officers know that we still have time to reach an agreement and establish appropriate regulations to protect the world from the exponential proliferation of AI combat systems. Norms and rules must be adopted at the national and international levels to protect civilians during armed conflict in accordance with International Humanitarian Law. Autonomous weapons in the future may be able to identify and destroy a target without human intervention. For this reason, the Human in the Loop approach, which I mentioned earlier, is proposed, to protect against attacking the wrong target. The use of AI in combat systems is also related to their reliability and systems security, including but not limited to resilience from cyber attacks. Today we have many questions that need to be answered, but not at the level of corporations, but precisely at the level of international organizations like the UN or the EU, or national legislation. For those who have not yet encountered this problem, I encourage you to read the so-called military sci-fi literature, especially the Red Series by Linda Nagata or „Burn-in” or „Ghost Fleet” by Peter Singer and August Cole. They present a very interesting picture of a future battlefield that is saturated with drones, robots, and information systems of various kinds.
The Pentagon has been supporting cloud solutions for some time – Microsoft won a 10-year, $10 billion contract. Can you say a little more about the Joint Enterprise Defense Infrastructure?
JEDI is one of the largest procurement programs undertaken by the Pentagon in recent years and was announced in 2017. The program aims to provide cloud services, including data storage, networking, servers, applications and other computing services in IaaS and PaaS models. JEDI is expected to modernize the Pentagon’s IT infrastructure, in which most equipment and systems remember the late Cold War era. On the one hand, the program assures the winner of long-term primacy as a single vendor for cloud services for the Pentagon, but on the other hand, JEDI is another prestigious programme and a field of competition between cloud solution providers, i.e. Microsoft, Amazon, IBM and Oracle. The latter two companies were excluded from the proceedings in April 2019 due to their failure to meet the Pentagon’s requirements. Microsoft and Amazon remained in the race. Ultimately, Microsoft’s offer was selected to supply cloud infrastructure to the entire Department of Defense for the next decade.
Is it fair to say that JEDI will make way for this type of programmes?
The settlement of the JEDI program and its implementation is very important not only from a technical perspective, but also from a government perspective, because it sets the standards for the implementation of similar Pentagon procurement proceedings.JEDI is a large program, and another 10-year, $11.7 billion program – Defense Enclave Services – is now in play. The program led by the U.S. Defense Information Systems Agency (DISA) is expected to consolidate distributed network systems across more than 22 agencies and cover 357,000 users in 309 locations worldwide making it simpler, more efficient and more secure. Currently, the Pentagon has over 600 separate contracts aimed at maintaining the network in 850 locations, which is certainly not technically or financially optimal for such a large number.
What is the position of Polish technological thought in the global ecosystem of the defense and space sector?
I will answer with a perverse answer that the current Polish technical thought on a global scale is limited, despite the fact that Polish engineers work in many innovative projects on a global level. Here I mean the simple fact that there are few Polish companies or institutes which have achieved significant successes in the last decade in the defense sector. Let me start with the space sector, as it is the youngest segment of the Polish economy, but one with considerable achievements at the international level. One of the key companies is the Finnish-Polish company ICEYE, which operates on the market of radar satellites (SAR). The company was founded by Rafał Modrzewski after he completed his studies in Finland. ICEYE specializes in the designing and production of small satellites and has developed a number of proprietary solutions, allowing to provide images with a 25 cm resolution. The company is able to provide an image to the customer within 5 minutes after the satellite transmits data to the ground station. Among other Polish entities in the space sector, we should note Astronika, a company specializing in the designing and developing mechanical equipment for scientific missions, which recently had the opportunity to send a penetrator to collect samples of the Martian surface as part of NASA’s InSight mission.
Speaking about the Polish defense sector, it should be emphasized that we have many solutions, which, for various reasons, do not find buyers outside the Polish borders. Polish technical thought in the defense sector can certainly be proud of advanced radiolocation systems. One of them is the Passive Location System (SPL) developed by PIT-Radwar, belonging to the Polish Armament Group, which is designed to provide continuous space surveillance and reconnaissance independent of active radars. The special feature of the system is that it does not emit signals, which makes it difficult to detect for enemy systems. Another product resulting from the work of Polish engineers is the Remotely Operated Tower System (ZSSW-30), which is an unmanned turret with the necessary fire equipment, ammunition, targeting devices and observation system. There are also private entities in the Polish defence sector, such as WB Group, which for many years has been developing the FONET digital communication platform, used to provide digital voice communication between military vehicles. The solution allows for integration communication and communication systems used in military vehicles, enabling digital voice communication or control of wire and radio networks.
Marcin Kapuścinski – Transition Technologies MS S.A.
Almost daily, headlines report on data breaches. The pharmaceutical industry faces a critical challenge – finding the balance between innovation and security. The stakes are high – the healthcare cloud security market is set to hit $27.40 billion by 2030. For pharma companies, securing data in the cloud isn’t just another IT task – it’s essential for business survival. As cyber threats get more sophisticated and regulations tighter, getting cloud security right has become more important than ever.
1. Importance of Secure Cloud Solutions for Pharma
The pharma industry’s shift to digital has made cloud computing essential for handling massive amounts of sensitive information. From clinical trials to drug formulas, the industry deals with data that needs top-level protection. The rapid growth of the healthcare cloud security market – expanding at 15.8% CAGR – shows just how seriously pharma companies are taking security.
Cloud computing does more than just store data – it powers innovation and makes operations more efficient. With secure cloud solutions, pharma companies can speed up their research while staying compliant with regulations. Teams across the globe can work together in real-time, knowing their valuable intellectual property is safe.
The risks in pharma cloud security are enormous. A single breach can do more than just hurt finances – it can expose patient information, slow down drug development, and damage trust in a company. That’s why pharma security needs to go beyond basic defenses and embrace complete cloud security strategies.
Today’s cloud solutions help pharma companies grow while keeping tight security. Finding this sweet spot between easy access and strong protection is key to staying competitive in an industry where both speed and data safety matter. With secure cloud computing, pharma organizations can focus on creating life-saving medications while knowing their data is well-protected.
2. Key Challenges in Pharma Cloud Security
As pharma companies rely more on cloud technologies, they face several key security challenges that need smart solutions.
2.1 Data Breach Risks and Larger Attack Surface
The move to digital has created more ways for cybercriminals to attack pharma companies. Every new connected device – from research tablets to manufacturing sensors – could be a potential weak point. These devices handle sensitive information like research data and patient records, making them tempting targets. And since everything’s connected in cloud systems, one breach could put the entire network at risk.
2.2 Regulatory Compliance and Legal Concerns
Following complex regulations is a major challenge for pharma security. Companies need to make sure their cloud systems follow rules like GDPR, HIPAA, and GxP guidelines. This gets even trickier when working across different countries with different rules.
The consequences of breaking these rules in pharma are severe, with heavy fines and reputation damage. Cloud security needs to track everything, keep data intact, and document all security measures – while still letting the right people do their jobs.
2.3 Cyber Skill Gaps and Insider Threats
Finding people who understand both cloud security and pharma requirements is tough. This global shortage of security experts leaves companies vulnerable to sophisticated attacks.
Threats from inside the company are just as concerning. Whether by accident or on purpose, employees can put sensitive data at risk. The challenge is protecting against these internal risks while keeping work flowing smoothly.
2.3 Legacy System Integration and IT/OT Convergence
Many pharma companies still use older systems that weren’t built with modern cloud security in mind. Making these systems work with new cloud technologies can create security gaps.
As manufacturing becomes more digital, getting traditional IT systems to work safely with operational technology is crucial. This integration needs careful management to prevent breaches while keeping production running smoothly and data accurate.
3. Strategies for Improving Cloud Security in Pharmaceuticals
To protect sensitive data while enabling growth and innovation, pharma companies need strong security strategies.
3.1 Implementing Robust Authentication and Access Controls
Strong login security is the first defense in protecting pharma data. Using multi-factor authentication (MFA) for all cloud services ensures only authorized people can access sensitive information. Role-based access control (RBAC) adds another layer by limiting what each person can do based on their job needs.
Good identity management makes security tight while keeping it user-friendly. Regular checks of who has access and quickly removing access for people who leave help prevent unauthorized use.
3.2 Leveraging Advanced Encryption Techniques
Encryption is crucial for pharma cloud security, protecting data whether it’s moving or stored. End-to-end encryption keeps sensitive information safe throughout its journey. Using strong encryption for sending and storing data, plus careful management of encryption keys, is essential.
New techniques like homomorphic encryption let pharma companies work with sensitive data in the cloud while keeping it encrypted. This breakthrough helps teams work together safely without exposing confidential information.
3.3 Regular Security Audits and Compliance Assessments
Keeping security strong means constantly checking and testing. Regular security audits catch potential problems before they become real threats. These checks should look at everything – from who has access to how data is handled.
Automated tools that track compliance help catch issues quickly. This proactive approach helps companies fix problems fast and keep all the documentation they need for inspections.
3.4 Developing an Incident Response Plan
Having a solid plan for security breaches helps minimize their impact. This plan should clearly spell out how to spot, respond to, and recover from security incidents. Regular testing keeps the plan effective.
The plan needs clear communication rules – who to tell and when. This includes people inside the company, regulators, and sometimes the public. Having these steps ready helps maintain trust while handling security problems efficiently.
3.5 Integrating AI and Machine Learning for Threat Detection
AI and machine learning are changing how pharma cloud security works by enabling smarter threat detection and prevention. These systems can spot patterns in huge amounts of data that might signal security threats, leading to faster responses.
AI-powered security tools can automatically adjust protections based on real-time threats, providing dynamic defense against evolving cyber attacks. Machine learning can even predict and prevent potential security incidents before they happen.
4. Best Practices and Solutions for Pharma Cloud Security
Creating effective cloud security in pharma requires a complete approach that combines proven methods with new solutions.
4.1 Adopting a Zero Trust Security Model
The zero trust approach has become essential in modern pharma security. It follows a simple rule: “never trust, always verify.” Everyone and every device must prove they should have access, no matter where they are or if they’ve had access before.
By dividing networks into smaller segments and strictly controlling access, pharma companies better protect sensitive data from both outside and inside threats. If attackers break into one area, they can’t easily reach other parts.
4.2 Efficient Data Backup and Disaster Recovery Solutions
Good backup and recovery plans are crucial for pharma security. Regular backups stored in different locations help businesses keep running if systems fail, natural disasters strike, or cyber attacks happen.
Using automated backup systems with encryption makes it easier to protect data and recover from problems. Regular testing through disaster drills ensures these systems work when needed.
4.3 Selection of Trusted Cloud Service Providers
Choosing the right cloud provider is key for strong security. Partners should have solid experience in pharma security and current certifications. They should offer strong security features, including advanced encryption, access controls, and compliance monitoring.
The provider’s security should match pharma industry needs and regulations. Regular security checks and clear reporting from the provider help ensure data stays protected and compliant.
4.4 Balancing Cost Management with Security Needs
Finding the right balance between security spending and budget limits needs careful planning. Looking at risks helps identify what needs the most protection, making security spending more efficient.
Companies can save money using automated security tools and combining solutions where possible. But it’s important to maintain good protection for sensitive data and critical systems – a security breach costs far more than preventing one.
4.5 Collaboration Between IT and Security Teams
Good security needs IT operations and security teams working together smoothly. Regular communication and shared goals help make sure security measures work well with all cloud systems and operations.
Teams with different expertise should help plan and implement security, finding potential problems early. This teamwork helps make sure security measures support rather than hinder business operations.
5. Future Outlook and Innovation in Pharma Cloud Security
The world of pharma cloud security keeps evolving as new threats and technologies emerge. With global cybercrime costs expected to hit $10.5 trillion yearly by 2025, pharma companies must stay ahead while embracing new solutions.
The healthcare cybersecurity market’s growth – reaching $27.53 billion in 2025 with 19.1% CAGR and projected to hit $58.61 billion by 2029 – shows how committed the industry is to strengthening digital security.
AI and machine learning will transform pharma cloud security, enabling smarter threat detection and real-time responses. AI-powered tools will handle routine security tasks, letting security teams focus on bigger challenges.
Quantum-resistant encryption will become important as quantum computers advance. Traditional encryption might become vulnerable, requiring new ways to protect data.
Blockchain will play a bigger role in securing pharma data, especially in supply chains and clinical trials. Its built-in security and permanent record-keeping make it perfect for maintaining data integrity.
Edge computing security will matter more as pharma companies use more IoT devices and remote monitoring. This needs new security approaches that protect data processing at the network’s edge while working smoothly with central cloud systems.
6. How TTMS Can Help You to Protect Your Pharma Data in The Cloud?
TTMS understands pharma’s unique security challenges and offers complete protection strategies tailored to the industry. With deep experience in secure cloud solutions, TTMS helps pharma companies protect sensitive data while maintaining efficiency.
Working with partners like Microsoft and Salesforce, TTMS delivers robust security solutions that meet strict pharma requirements. Their certified experts implement layered security approaches protecting everything from clinical trials to intellectual property, ensuring compliance while keeping operations smooth.
TTMS offers comprehensive security services including advanced threat detection, automated compliance monitoring, and custom access controls. Their AI-powered security tools and automation solutions help pharma companies strengthen security while streamlining operations. Quick application development capabilities let companies deploy secure apps that meet specific needs without compromising security.
With expertise in Business Intelligence and data warehouse solutions, including Snowflake DWH and Power BI, TTMS ensures pharma companies can analyze data safely while maintaining strict security. Our IT outsourcing provides dedicated security experts who understand both technical security and pharma industry needs.
Through quality management and internal communication services, TTMS helps build strong security cultures in pharma companies. This complete approach ensures security measures are not just implemented but become part of daily operations, creating thorough protection for sensitive pharma data in the cloud. If you are looking for save cloud solution for your pharma contamy contact us today!
See our related pharma case studies:
Automated Workforce Management System Case Study
Case study about Integration PingOne and Adobe AEM
Contractor and Vendor Management System Healthcare – Case Study
Example of Improving Business Analytics and Optimization
System for Chronic Disease Management – Case Study
and others
Seamless Benefits App – A Modern Tool for HR Departments and Employees
Our company, TTMS, has developed an innovative application, named Seamless Benefits App, designed to streamline the management of social benefit applications within a company. Built using Power Apps, the tool is tailored for HR departments and employees, offering convenience, speed, and full transparency in processing applications.
Key Features of the Seamless Benefits App:
Intuitive interface – Submitting applications has never been easier. Wizards guide users step by step through the process.
Application monitoring – Employees can track the status of their submissions in real-time.
Paperless processes – All data is stored in one place, reducing bureaucracy and saving time.
The application supports HR departments by allowing them to focus on core tasks rather than manually processing applications. As Hubert Ferenc, Power Platform Practice Lead at TTMS, explains: “Thanks to the Seamless Benefits App, all documentation is handled digitally, from submitting an application to its approval. The app also offers different access levels for employees, administrators, and HR departments.”
What Applications Can Be Submitted?
The application includes various types of requests, such as funding for vacations, financial support for unforeseen situations, or aid applications. The system automatically reminds users about necessary documents, such as birth certificates or income declarations, simplifying the process.
Technology Supporting Optimization
The Seamless Benefits App was built using Microsoft licenses, eliminating additional costs and making it accessible to companies already using the Microsoft ecosystem. As Hubert Ferenc highlights: “Webcon would have been too large and costly a solution, which is why we chose Power Apps—it met all our needs perfectly.”
Does TTMS Plan to Develop the Application Further?
Currently, the Seamless Benefits App is used internally, but its potential could be expanded in the future. The application can be adapted to other procedures or needs if interest arises from external companies.
What’s Next?
If you’d like to learn more about the Seamless Benefits App or Power Apps, feel free to contact us. With technology, you can reduce bureaucracy, improve efficiency, and create better conditions for employees and HR departments. TTMS is already achieving these goals—now it’s time for your company!
In today’s fast-paced business world, effective task management is the foundation of success for any company. Have you ever wondered how much time your team loses due to chaotic communication and lack of coordination? A good task management program can completely transform the way your company operates, turning disorder into an efficient collaboration system.
1. Task Management in Business – Introduction
1.1 The Importance of Task Management
Efficient task management is the backbone of a well-functioning company. Businesses that use specialized task management systems are less likely to face delays and achieve better results. This is a fact that is hard to dispute. With well-organized work, you can plan more accurately, track progress, and make better use of your team’s time and potential.
1.2 Benefits of Effective Task Management
A good task management system brings tangible benefits to the entire company. First and foremost, it eliminates information chaos, which often leads to misunderstandings and delays. Employees know exactly what needs to be done and when, which makes them more engaged and satisfied with their work. Moreover, when everything is transparent, problems are spotted faster and can be resolved efficiently.
1.3 The Role of Software in Task Management
Modern task management tools serve as a command center for teams and daily operations. They automate routine activities such as task assignments and deadline reminders, saving valuable time. These tools also integrate with other business applications, creating a cohesive work environment. This allows teams to focus on what truly matters rather than wasting time on administrative tasks.
2. Key Features of Task Management Software
2.1 Task Assignment and Tracking
A good task management program should have a simple system for assigning and monitoring work. Gathering all information in one place and using automated notifications significantly improve management. Modern tools allow precise role definitions, such as using the RACI matrix to clearly outline responsibilities within a project.
2.2 Prioritization and Deadlines
The system must help set priorities and track deadlines. Popular solutions offer advanced time-tracking features and show task dependencies. This allows teams to plan work more effectively, meet deadlines, and remain flexible when priorities change.
2.3 Team Communication and Collaboration
Good communication is the foundation of effective task management. Modern tools offer built-in communication solutions that enable quick information exchange and real-time collaboration. Features such as comments, group chats, and file attachments ensure that all key information stays linked to specific tasks.
2.4 Integration with Other Business Tools
A task management program should integrate well with other tools used in the company. Leading systems like Jira and Asana offer a wide range of integrations, allowing workflow automation across different applications. This is crucial for improving efficiency and avoiding manual data transfers.
2.5 Reporting and Analytics
Robust reporting features are essential for effective project management. The best systems provide comprehensive analytics tools that display progress, team performance, and potential issues. Real-time reports help make better decisions and optimize processes.
3. How to Choose the Right Task Management Software for Your Business
3.1 Assessing Your Team’s and Company’s Needs
Before selecting a task management program, carefully analyze your company’s requirements. It’s essential to understand how your team works, what processes it follows, and the challenges it faces in project management. Take a close look at your current workflows and identify areas for improvement. Pay particular attention to team size, project complexity, and reporting requirements.
3.2 Budget and Pricing Model
When planning to implement new software, thoroughly review the available pricing options. Most providers offer different subscription plans tailored to company size and required features. Evaluate not only the monthly cost per user but also additional fees for premium features or technical support. Starting with a free trial is a great way to test the tool in practice.
3.3 Usability and Learning Curve
A simple interface and ease of use are key to the successful adoption of new software. Task management programs should be user-friendly and require minimal training. The interface should be clear, with essential functions easily accessible. Also, check the availability of training materials, guides, and the quality of customer support provided by the vendor.
3.4 Integrations and Scalability
When choosing a system, think about the future of your business. The program should easily integrate with the tools you already use, such as communication platforms, calendars, or document management systems. Scalability is equally important—the ability to add new users, projects, and features as your company grows. A flexible system helps avoid the need for software replacement in the future.
4. WEBCON – A System for Task and Project Monitoring
4.1 Task Assignment
WEBCON BPS is an advanced project management system featuring a flexible task assignment mechanism. Through properly configured rules, database queries, and business process logic, the system automatically determines who is responsible for a given task, when it should be completed, and its priority level. While administrators can define general rules and configurations, task assignments primarily occur at the system level, ensuring efficient and automated task management within an organization.
WEBCON BPS also enables setting up substitutes in case of absences and automatically notifies users about new tasks and changes, ensuring transparency and control over workflow processes. Read our article about Webcon Advantages.
4.2 Progress Tracking
With WEBCON, tracking task progress is simple. Users can monitor real-time progress through intuitive dashboards and Gantt charts. The system detects potential delays and bottlenecks, allowing teams to respond quickly and adjust project schedules as needed.
4.3 Reporting
WEBCON BPS provides detailed reports on project performance and team productivity. The software offers insights into resource utilization, task progress, and key performance indicators (KPIs). Additionally, users can create custom reports tailored to their company’s specific needs.
4.4 Additional WEBCON Features for Task Management
WEBCON BPS stands out with numerous additional features that support project management. It offers advanced document management tools, process automation, and the ability to design custom workflows. The system integrates with popular business tools, creating a seamless working environment. Users can also customize the interface and features to match their company’s specific requirements.
5. The Future of Task Management with Technology
5.1 Artificial Intelligence and Automation
Artificial intelligence is gradually transforming task management in businesses, although its application in systems like WEBCON BPS remains limited for now. Currently, AI in WEBCON BPS focuses primarily on anomaly detection in forms, based on analyzing large datasets from business processes. It does not yet perform comprehensive analysis of work patterns or intelligently assign tasks based on employees’ skills and workload.
Nevertheless, automation in WEBCON BPS streamlines repetitive tasks, such as status updates or document workflow management. This simplifies process administration for teams and enhances overall work efficiency.
5.2 Remote Work and the Need for Flexible Solutions
The shift to hybrid work requires a new approach to task management tools. As a browser-based platform, WEBCON BPS enables seamless collaboration regardless of team members’ locations. The system operates both on-premises and in the cloud (e.g., Azure), with users logging in via AD/AAD credentials, ensuring secure access to business processes.
With browser-based access, employees can monitor projects and complete tasks in real time from anywhere, without the need to install additional software. WEBCON BPS supports flexible work models by automating processes and reducing the need for frequent meetings, increasing efficiency in distributed teams.
6. How to Implement a Task Management System in Your Company?
A successful implementation of a task management program requires a structured approach and thorough preparation. Breaking the process into several key stages ensures a smooth transition to the new system.
Start by conducting a detailed analysis of your company’s needs. Review existing workflows, identify major challenges, and gather input from different departments. This will help select a tool that best fits your company’s operations.
Next, create an implementation plan. Set up a training schedule, assign responsibilities for different stages, and define clear objectives and success metrics. A good strategy is to start with a pilot implementation in a smaller team to test the solution and gather initial feedback.
Employee training is crucial to fully utilize WEBCON BPS’s capabilities. The training program should cater to different skill levels—from basic operation to advanced system functionalities. Business administrators play a key role in this process by supporting users, helping configure workflows, and acting as change leaders within the organization.
A well-prepared team and designated business administrators facilitate a smooth system rollout and effective daily use. At TTMS, we offer comprehensive support for WEBCON BPS implementation, helping businesses optimize their workflow management with tailored solutions.
Once the system is live, regularly assess its usage and collect user feedback. This will help identify areas for improvement and implement necessary changes. A flexible approach to system adjustments is essential for ensuring long-term effectiveness. If you are interested in Webcon BPS contact us now!
Check our related Webcon BPS articles:
Advantages of Webcon
What does Webcon have to do with building with blocks?
Data sources in Webcon BPS
Do you need to be able to program to create applications?
Is Webcon an ERP system?
How does a task management system work?
A task management system organizes, assigns, and tracks tasks within a team or company. It centralizes task lists, deadlines, priorities, and progress updates, often integrating with communication and reporting tools. Automation features streamline workflows, ensuring efficient collaboration and timely project completion.
What is Webcon BPS management?
WEBCON BPS is a low-code Business Process Management (BPM) platform that streamlines task and workflow automation. It enables organizations to design, execute, and optimize business processes, integrating with various systems for improved efficiency and collaboration.
What is an example of task management?
An example of task management is a marketing team using a task management system to plan a product launch. Tasks are assigned to team members, deadlines are set, progress is tracked, and dependencies are managed. Automated reminders and status updates ensure timely completion and smooth collaboration.
What is the difference between project management and task management?
Project management oversees the entire lifecycle of a project, including planning, resource allocation, timelines, and objectives. It involves multiple tasks, milestones, and deliverables.
Task management focuses on individual tasks within a project, ensuring they are assigned, tracked, and completed efficiently. While project management includes strategic planning, task management deals with day-to-day execution.
The digital world is constantly evolving, and businesses need smart solutions to stay ahead. By bringing together Adobe Experience Manager (AEM) and ChatGPT, companies can transform how they handle content and connect with their customers. This powerful combo offers exciting new ways to create better digital experiences.
1. Adobe Experience Manager (AEM) and ChatGPT
1.1 Introduction to Adobe Experience Manager
Think of Adobe Experience Manager as your digital command center. It’s the go-to platform for businesses managing websites, mobile apps, and forms all in one place. AEM makes it easy to create and share content across different channels while keeping your brand’s message consistent and strong. If you want to know more about AEM please check our other article: What Is Adobe AEM Used For? Discover its opportunities
1.2 Overview of ChatGPT and Its Capabilities
ChatGPT is like having a super-smart digital assistant that understands and responds just like a human would. It’s amazing at getting context, writing natural responses, and handling all sorts of content tasks. Whether you need help writing engaging content or supporting customers, ChatGPT’s got your back. We have published a several articles about ChatGPT. If you want to learn even more about the capabilities of this tool, we encourage you to visit our blog: TTMS Blog – The World Through the Eyes of IT Experts
1.3 Importance of Integrating AEM with ChatGPT
When you combine AEM with ChatGPT, you get something special. This dynamic duo helps solve many common content and customer service challenges. Together, they let you:
Create content faster and smarter
Give each user a personalized experience
Keep your content quality high and consistent
Get your digital projects out the door quicker
Connect with customers in more meaningful ways
This isn’t just about using cool tech – it’s about making your digital presence work harder and smarter. As more people want personalized, high-quality content, this integration helps you deliver without breaking a sweat.
2. Benefits of Integrating ChatGPT with Adobe Experience Manager
Integrating ChatGPT with AEM isn’t just a technical upgrade—it’s a transformative approach to how you create, manage, and deliver digital content. By combining these two powerful tools, you unlock a suite of benefits that can elevate every aspect of your digital strategy.
2.1 Automated and Smarter Content Generation
Imagine having an assistant that crafts engaging content around the clock. With ChatGPT seamlessly integrated into AEM, you can automate the creation of blogs, product descriptions, metadata, and more. This means less manual effort, faster content production, and consistently high-quality material that keeps your audience engaged.
2.2 Enhanced Personalization for Every User
Today’s digital users crave experiences that feel tailor-made. Leveraging ChatGPT’s natural language prowess within AEM lets you deliver highly personalized content. From individualized recommendations to dynamically adjusted messaging, every visitor gets an experience that resonates with their unique interests and needs.
2.3 Improved Customer Support and Engagement
Elevate your customer service by integrating AI-driven chatbots directly into your digital ecosystem. ChatGPT powers responsive, intelligent chat interfaces within AEM, offering round-the-clock support. This ensures that customer queries are answered swiftly, enhancing satisfaction and building trust—all without overwhelming your support team.
2.4 Intelligent Search and Seamless Navigation
Finding the right content should be effortless. By integrating ChatGPT, AEM’s search functionality becomes smarter and more intuitive. The AI understands context and delivers semantic search results, enabling users to navigate your content with ease and discover what they need faster.
2.5 Advanced Content Translation and Localization
Expanding your reach across diverse markets becomes simpler with automated translation and localization capabilities. ChatGPT can help generate and adapt content in multiple languages, ensuring that your digital presence feels local and relevant—no matter where your audience is based.
2.6 SEO Optimization for Better Visibility
Optimizing your content for search engines is critical. ChatGPT can assist in generating SEO-friendly titles, meta descriptions, and content recommendations within AEM. This not only boosts your visibility on search engines but also ensures that your content reaches the right audience at the right time.
2.7 Workflow Automation for Efficiency
Streamline your digital operations by automating routine tasks such as content tagging, classification, and moderation. With ChatGPT integrated into your AEM workflows, you can reduce manual interventions, speeding up content approval processes and ensuring a consistent brand voice across all channels.
2.8 Deep Content Insights for Strategic Decisions
Understanding how your audience interacts with your content is key to success. ChatGPT can analyze user engagement and sentiment, offering valuable insights that inform your content strategy. This data-driven approach enables you to refine your digital tactics and create more impactful campaigns.
2.9 Increased Productivity with Time-saving Tools
When routine tasks are automated, your team can focus on what truly matters: creativity and strategy. The integration of ChatGPT with AEM helps eliminate repetitive work, allowing your content creators and marketers to channel their energies into more innovative projects that drive business growth.
2.10 Seamless Integration with Other Digital Tools
The power of ChatGPT and AEM is amplified when connected with other platforms like Adobe Sensei, Analytics, Target, and Commerce. This unified ecosystem ensures that your digital strategies are data-driven, comprehensive, and ready to meet the demands of today’s omnichannel environment.
By integrating ChatGPT with Adobe Experience Manager, you’re not just adopting new technology—you’re investing in a smarter, more agile digital future. Each of these benefits works together to enhance your content strategy, streamline operations, and ultimately create a richer, more engaging experience for your audience.
3. Step-by-Step Guide to AEM and ChatGPT Integration
3.1 Preparing Your AEM Environment for Integration
Before you jump into connecting AEM with ChatGPT, you’ll need to get everything in order. Start by updating your AEM system and making sure you have all the right tools. Here’s what you need to set up:
The right OSGi bundles for connecting to external services
Content templates that work well with AI-generated content
Proper security checks and balances
Content workflows that include AI processing steps
3.2 Setting Up API Integration Between AEM and ChatGPT
Getting AEM and ChatGPT to talk to each other needs careful planning. Here’s how to do it:
Get your API key from OpenAI’s developer portal
Set up a secure spot in AEM to keep your API credentials
Create service layers to handle the back-and-forth communication
Put in place safety nets for when things go wrong
Set up limits to manage how much you use the API
3.3 Automating Content Generation Processes
Once everything’s connected, it’s time to set up your content automation. You’ll want to:
Create templates that leave room for AI-generated content
Set up triggers that kick off automatic content creation
Put in place review steps for AI-created content
Add checks to make sure the content meets your standards
Set rules for how content gets distributed
Remember to keep your brand’s voice consistent while letting ChatGPT do the heavy lifting.
3.4 Ensuring Compliance and Security in AI Operations
Security can’t be an afterthought. Make sure you:
Regularly check your AI operations for security issues
Encrypt sensitive data
Control who can use AI features
Keep track of industry rules and regulations
Document how AI makes decisions
Consider using private language models for sensitive stuff – it’s like keeping your private conversations in-house. This gives you better security while still getting all the benefits of AI-powered content management.
Set clear rules for how AI should be used and keep your security measures up to date. This keeps both your organization and your users safe.
4. Best Practices and Strategies for Optimizing AEM with ChatGPT
4.1 SEO Enhancement Techniques Using AI
The AEM-ChatGPT combo can really boost your SEO game. Try these proven approaches:
Use AI to spot content gaps and find relevant keywords
Let AI help write SEO-friendly descriptions and titles
Build related content groups that show your expertise
Make content easier to read based on AI suggestions
Create structured data that search engines love
Keep a good balance between AI help and human oversight to make sure your content stays authentic and valuable.
4.2 Maintaining Dynamic and Relevant Content Libraries
Keep your content fresh and engaging with these strategies:
Use AI to regularly check your content
Set up automatic content updates
Let AI flag outdated information
Create templates that adapt to how people use your site
Suggest personalized content based on user behavior
Set up a system that uses AI while keeping your brand’s unique style intact.
4.3 Continuous Learning and Adaptation of AI Models
To get the most out of your AEM-ChatGPT setup, focus on:
Looking at how users interact with your content
Fine-tuning your AI based on what’s working
Creating feedback loops that help the system improve
Adjusting content settings based on engagement
Keeping your training data fresh and relevant
Build a system that gets smarter over time by learning from real-world use.
4.4 Auditing and Monitoring AI Performance
Ensuring that your AI-driven solutions continue to deliver exceptional value is as important as the initial integration. Regularly auditing and monitoring AI performance offers a proactive approach to maintaining and enhancing your digital ecosystem. By keeping a close eye on key metrics—such as how users engage with your content, the accuracy and speed of the AI’s responses, and overall system performance—you can swiftly pinpoint areas of strength and opportunities for improvement.
Why It’s Beneficial:
Track What Matters Most: Monitoring vital indicators like user engagement, content creation speed, and AI response accuracy provides actionable insights. Understanding these metrics allows you to fine-tune your strategy, ensuring that your digital experiences remain engaging, relevant, and error-free.
Maintain Uncompromising Quality: Implementing regular quality checks, running automated accuracy tests, and benchmarking performance against established standards guarantees that your content and digital services uphold the highest quality. This continuous quality assurance not only minimizes errors but also helps you comply with regulatory standards and build trust with your audience.
Empower Data-Driven Decisions with Dashboards: By creating intuitive dashboards that display content creation stats, user activity, system performance, and areas needing attention, you gain a clear, real-time overview of your operations. This comprehensive view enables you to make informed decisions, quickly address any issues, and optimize your investment in AI technology.
In essence, consistent auditing and monitoring of your AI performance isn’t just about keeping the system running—it’s about driving ongoing innovation and ensuring that every element of your digital experience delivers real, measurable value. By maintaining detailed records and acting on data insights, you can continuously refine your approach, turning challenges into opportunities for growth and excellence.
5. How TTMS can help you integrate ChatGPT into your AEM System
As an Adobe Experience Manager certified partner, TTMS knows how to make AEM and ChatGPT work together perfectly. We mix technical know-how with smart strategy to create solutions that fit your needs exactly.
5.1 Expert Implementation Services
We offer complete support for adding ChatGPT to your AEM setup, including:
Designing and building the technical framework
Creating custom workflows
Setting up security and compliance
Making everything run smoothly
Training your team and providing documentation
5.2 Tailored Solutions for Your Business
We know every business is different, so we create custom solutions that match your goals:
Ways to automate your content
Personalization that uses AI
Custom chatbots
Connections to your existing tools
Performance tracking solutions
5.3 Ongoing Support and Optimization
We stick around to make sure your AEM-ChatGPT integration keeps working great:
Regular system checkups
Performance improvements
Security updates
Help for your users
Ideas for making things even better
5.4 Why Choose TTMS?
At TTMS, we believe that integrating ChatGPT with Adobe Experience Manager is more than just a technological upgrade—it’s a strategic leap into the future of digital engagement. As a global tech partner, TTMS has empowered numerous businesses to navigate their digital transformation journeys with confidence and success. Here’s how we can help you harness the full potential of this powerful integration:
Official Adobe Experience Manager Expertise: With years of hands-on experience, our team is well-versed in the nuances of AEM, ensuring that your platform is set up and optimized for seamless integration with ChatGPT.
Deep Knowledge of AI Implementation: We bring a profound understanding of artificial intelligence to the table. Our experts specialize in implementing AI solutions that enhance content creation, personalization, and customer engagement—tailored specifically to your business needs.
A Track Record of Successful Projects: Our portfolio speaks for itself. We have a proven history of delivering successful, transformative projects that drive tangible results, enabling businesses to operate smarter and more efficiently.
ISO-Certified Quality Processes: Quality is at the heart of everything we do. Our ISO-certified processes ensure that every project meets the highest standards of excellence, providing you with reliable, top-tier solutions every step of the way.
Complete IT Support Options: From initial integration to ongoing maintenance, our comprehensive IT support ensures that your digital operations run smoothly. We’re here to assist you at every turn, so you can focus on what matters most – growing your business.
Choosing TTMS means partnering with a dedicated team that understands the intricate dance between innovative technology and business success. Let us help you transform your digital landscape by seamlessly integrating ChatGPT with Adobe Experience Manager, setting the stage for a smarter, more engaging future. Contact us now!
Check our case studies:
AI-Driven SEO Meta Optimization in AEM: Stäubli Case Study
Case study about Integration PingOne and Adobe AEM
Case Study about Adobe Analytics Integration with AEM
Use case of Website Migration to Adobe Edge Delivery Services
Case Study in Patient Portal Improvement – Medical Terms Explanation
In today’s rapidly evolving security landscape, technology plays a pivotal role in shaping national defense strategies. In this article, we explore the fascinating insights shared by Marcin Kubec, COO of TTMS, as he discusses the company’s unexpected entry into the defense sector, the transformative role of artificial intelligence in image recognition, and the challenges of integrating modern innovations with traditional military mindsets.
The Beginnings of TTMS’s Collaboration with the Defense Sector
Marcin Kubec says that TTMS’s cooperation with the defense industry began somewhat by accident. Originating from an academic background, TTMS was invited to participate in technical workshops organized by the Institute of Aviation Technology and Warsaw University of Technology. The project aimed to develop a training environment for image analysis, and TTMS was tasked with addressing the challenge of simulating the SAR radar (Synthetic-aperture radar – Wikipedia). This initial collaboration with both academic and military institutions not only met the project’s demands but also paved the way for more advanced defense projects in the future.
The Role of Artificial Intelligence and Image Recognition
A key theme in the conversation is the crucial role of artificial intelligence (AI) in modern image recognition systems. With sophisticated algorithms at its core, these systems can process and analyze data from radars, satellites, drones, and even airships—much like an experienced doctor interprets ultrasound images. Just a few years ago, few would have predicted AI’s integral role in defense systems. Today, AI forms the backbone of effective image analysis, enabling rapid identification of potential threats.
Watch the Interview
To better illustrate these topics, please enjoy the video interview below, where Marcin Kubec shares his experiences and his vision for the future of defense systems:
Integration of Systems and International Cooperation
Modern defense systems do not operate in isolation; their effectiveness relies on seamless integration. Marcin emphasizes that TTMS’s projects are part of larger C4ISR (Command, Control, Communication, Computing, Intelligence, Reconnaissance) systems that facilitate data exchange among military units both domestically and internationally. Within the ACT Innovation Hub (https://innovationhub-act.org), multinational teams consisting of experts from Poland, Germany, the Netherlands, Romania, the USA and the UK work together to create minimally virtuous products (MVPs), which are then developed into long-term projects. This cooperation not only allows for faster implementation of innovations, but also ensures interoperability of systems, which is crucial for effective defense.
Challenges of Traditional Military Mindset vs. the Need for Innovation
Despite significant technological advancements, traditional military mindsets still pose a challenge. On one hand, time-tested, “traditional” approaches provide stability and discipline; on the other, they can slow down the adoption of cutting-edge technologies. Implementing AI-based systems demands rapid decision-making, flexibility, and a willingness to experiment—qualities that can sometimes clash with established procedures and lengthy certification processes. Marcin also touches on the ethical dilemmas involved when delegating combat decisions to algorithms, stressing that ultimate responsibility must always remain with human operators.
Perspectives on Development and Technological Independence
Another important point raised by Marcin Kubec is the need for developing domestic defense technologies. According to him, Poland should invest in building its own defense industry to reduce dependence on foreign suppliers and open up export opportunities. Such investments not only enhance national security but also stimulate economic growth. By fostering homegrown solutions, Poland can tailor its systems to meet specific national needs and react more swiftly to emerging challenges on the modern battlefield.
Summary and Conclusions
The conversation with Marcin Kubec shows how crucial it is to combine a traditional, doctrinal approach in building the defense sector with modern technologies. TTMS’s cooperation with the defense sector, based on systems integration, the use of artificial intelligence and international cooperation, is an example of how innovations can shape the future of national security. Challenges related to the constant change of military mentality and ethical dilemmas remain, but investments in the domestic arms industry give hope for achieving greater technological independence and more effective, in the long term, protection of the state.
Thanks to such initiatives, Poland has a chance to become an important player on the international defense scene, integrating modern solutions with traditional methods and building foundations for a secure future.
What is C4ISR and why is it important for defense?
C4ISR stands for Command, Control, Communications, Computers, Intelligence, Surveillance, and Reconnaissance. It refers to integrated systems that help military forces collect, process, and exchange information to support decision-making and enhance operational effectiveness.
What benefits does artificial intelligence bring to defense systems?
Artificial intelligence enables rapid processing of vast amounts of data, enhances image recognition and threat detection, minimizes human error, and automates certain decision-making processes—essential in fast-paced, dynamic combat environments.
What is image recognition in the context of defense?
Image recognition involves analyzing visual data from various sources, such as satellites, drones, and radars. This technology helps military systems monitor large areas, identify potential threats, and support commanders in making timely, informed decisions.
Why is the integration of technological systems crucial for modern armies?
System integration ensures seamless communication and data sharing between different devices and units. By combining information from multiple sensors, integration improves operational coordination and allows for quicker responses to evolving battlefield conditions.
What are the main challenges in implementing modern technologies in the defense sector?
Key challenges include integrating innovative solutions with legacy systems, navigating lengthy certification and security procedures, adapting traditional military practices to rapid technological advancements, and addressing ethical concerns related to automated decision-making in combat.
In an increasingly digital world, information security has become the cornerstone of every company’s existence. Almost daily, we hear about data breaches and cyberattacks that can cost businesses millions and damage their reputation—or even lead to their closure. This is why ISO 27001 is no longer just another standard; it is a fundamental tool for protecting a company’s most valuable asset—its data.
1. Introduction to ISO 27001: Definition, Key Objectives, and Principles
ISO/IEC 27001 is an international standard that defines the framework for establishing, implementing, and maintaining an Information Security Management System (ISMS). Developed by the International Organization for Standardization (ISO), this standard provides organizations with structured guidelines to protect their sensitive data efficiently and systematically.
The primary goal of ISO 27001 is to ensure comprehensive information security across three fundamental areas: confidentiality (ensuring access is restricted to authorized individuals), integrity (guaranteeing that data remains accurate and unaltered), and availability (ensuring that information is accessible when needed). The foundation of the standard lies in a process-oriented approach and risk management.
ISO/IEC 27001 offers great flexibility, making it suitable for implementation in various types of organizations, including governmental institutions, small businesses, and large corporations, regardless of the industry. The core principles of the standard involve systematic risk identification, implementation of appropriate security measures, and continuous improvement of security mechanisms.
Implementing ISO 27001 in practice requires the development of a comprehensive system encompassing technical, organizational, and legal aspects. This holistic approach ensures effective information security management, addressing not only cybersecurity threats but also physical data protection.
2. Benefits of Implementing ISO 27001
2.1 Enhanced Information Security and Data Protection
ISO 27001 is a fundamental step toward effective data protection in any organization. The standard helps systematically identify potential threats and implement robust security measures. Companies that have adopted ISO 27001 experience significantly fewer security breaches and data leaks compared to those that do not follow this standard.
The implementation of ISO 27001 is widely recognized as an effective tool for minimizing security risks and preventing data breaches. Additionally, it facilitates the development of an efficient incident response system, which is essential in today’s rapidly evolving cybersecurity landscape. This enables organizations to detect and mitigate threats swiftly, reducing financial losses and reputational damage.
2.2 Building Trust Among Clients and Business Partners
With over 70,000 organizations worldwide certified to ISO 27001, the standard has become a critical element in establishing trust in business relationships. Certification is particularly valued in industries dealing with sensitive information, such as finance and healthcare, where data security is paramount.
Holding an ISO 27001 certificate sends a clear signal that a company adheres to the highest security standards, thereby increasing confidence among clients and business partners. This is especially beneficial when securing new contracts and participating in tenders.
2.3 Compliance with Legal and Regulatory Requirements
With over 70% of companies anticipating stricter regulatory requirements in the coming year, implementing ISO 27001 has become a strategic choice. The standard helps organizations comply with various legal requirements, including GDPR and other data protection laws.
An ISO 27001-compliant system ensures legal adherence and minimizes the risk of financial penalties. This is particularly crucial given the increasing stringency of global data protection regulations.
2.4 Gaining a Competitive Advantage in the Market
Implementing ISO 27001 provides a tangible competitive edge. With over 20,000 companies already certified under ISO/IEC 27001:2022, the importance of information security in business strategy is undeniable.
An ISO 27001 certificate serves as a powerful marketing tool, distinguishing a company from its competitors. Organizations with this certification are perceived as more reliable and professional, which often translates into better performance in tenders and business negotiations.
3. ISO 27001 Implementation Process
3.1 Planning and Risk Analysis in the Early Stages
The implementation of ISO 27001 begins with thorough planning and a comprehensive risk analysis, which are key components of effective information security management. The first step involves conducting an initial audit to assess the current state of security measures and compliance with the standard’s requirements. This audit helps identify both existing security controls and potential gaps that require immediate attention.
A threat map is then developed, outlining potential risks in detail. This includes internal factors such as procedural errors or improper system configurations, as well as external threats like cyberattacks, natural disasters, or unauthorized access attempts. Each risk is analyzed in terms of its likelihood and potential impact on the organization.
Through these assessments, organizations can establish security priorities, focusing on areas that require immediate intervention. The results of the risk analysis serve as the foundation for a risk management strategy that integrates ISO 27001 requirements with business objectives.
3.2 Development of Information Security Policies and Procedures
Based on the risk analysis, organizations develop a comprehensive set of documentation for their Information Security Management System (ISMS). A key part of this phase is the creation of security policies tailored to the company’s structure, industry, and specific needs.
Key Information Security Policies:
Information Security Policy – The most crucial document defining security objectives, commitments, and the overall approach to information security.
Access Management Policy – Guidelines for granting, modifying, and revoking system and data access rights.
Information Classification Policy – Rules for labeling, storing, and protecting data based on its confidentiality level.
Physical Security Policy – Procedures for securing office spaces, server rooms, and hardware.
IT Systems Security Policy – Standards for configuring, updating, and protecting IT infrastructure.
Risk Management Policy – A framework for identifying, assessing, and mitigating information security risks.
Incident Response Policy – A protocol for reporting, investigating, and resolving security incidents.
Personal Data Protection Policy – Essential for GDPR compliance, outlining measures for securing personal data.
Business Continuity Management Policy – Guidelines for ensuring operational resilience during system failures, cyberattacks, or disasters.
Supplier Security Management Policy – Standards for evaluating and controlling security practices among vendors, cloud providers, and subcontractors.
It is crucial for these documents to be clear, practical, and accessible to all employees, regardless of their role within the company. To ensure effective implementation, policies and procedures must align with business operations, legal regulations, and industry best practices.
This phase requires collaboration across multiple departments, including IT, legal, and risk management teams. Well-defined security policies not only facilitate compliance with ISO 27001 but also create a strong foundation for a sustainable information security framework.
3.3 Implementation of the Information Security Management System (ISMS)
At this stage, theoretical plans are transformed into practical security measures. The organization implements all technical and organizational safeguards designed in the previous phases. Special emphasis is placed on employee training to ensure that every team member understands their role in maintaining information security. Training sessions should cover both general security principles and role-specific procedures.
The system is implemented gradually to allow seamless integration with existing business processes. Each phase requires testing and evaluation to assess effectiveness in real-world scenarios. It is crucial to avoid disruptions to daily operations, ensuring that new security procedures complement existing workflows.
During implementation, continuous compliance monitoring is essential to verify that security measures align with ISO 27001 requirements and business goals. Adjustments are made as necessary to ensure full compliance and optimal security performance. Additionally, the organization must remain adaptable to evolving technological and regulatory changes, ensuring that security strategies remain effective over time.
3.4 Monitoring, Auditing, and Continuous Improvement
Once the ISMS is fully implemented, ongoing monitoring and continuous improvement become essential to maintaining its effectiveness. The monitoring process involves regular assessment of security controls, identification of vulnerabilities, and proactive responses to emerging security challenges.
Periodic internal audits help evaluate compliance with ISO 27001 and identify areas for enhancement. The ISMS should be dynamic and adaptable, allowing the organization to quickly adjust to new threats and changes in the business environment.
Continuous improvement mechanisms include:
Incident analysis – Learning from past security breaches to enhance defenses.
User feedback – Incorporating insights from employees to optimize security measures.
Regular policy updates – Adapting procedures to align with evolving threats and industry standards.
This phase requires commitment from all levels of the organization, from executive leadership supporting security initiatives to employees executing security protocols. A strong culture of security awareness ensures that the ISMS remains effective in the long run. By continuously refining security practices, organizations can not only protect their data assets but also gain a competitive advantage in an increasingly security-conscious market.
4. Common Challenges in Implementing ISO 27001
The process of implementing ISO 27001 comes with numerous challenges that can impact its effectiveness. One of the key aspects is the time investment— a full implementation can take anywhere from several months to a year, depending on the size of the organization and its level of preparedness.
Another critical issue is resource allocation, both in terms of human and financial resources. Implementation requires investments in infrastructure, security tools, and employee training. Data from February 2024 indicates that 47% of security incidents in Europe were due to vulnerabilities in supply chains, emphasizing the need for comprehensive training for all system users.
A significant challenge is securing organization-wide engagement. The introduction of new procedures often meets resistance, making it essential for all employees to understand that information security is not solely the responsibility of IT or security departments but a shared responsibility across the company.
Striking a balance between security and operational efficiency is another challenge. Overly stringent security policies may hinder workflow efficiency, while a lax approach increases vulnerability to threats. Finding optimal security procedures requires in-depth analysis and flexibility.
Finally, documentation and ongoing updates are critical. Implementation demands detailed descriptions of all processes, and keeping them up to date with emerging threats and technological advancements can be time-consuming. Continuous system monitoring and maintaining engagement in security initiatives are essential for long-term success.
5. ISO 27001 Certification – What’s Next?
5.1 Certification Process and Requirements
The ISO 27001 certification process begins with a preliminary audit, during which the certification body conducts a detailed review of the implemented Information Security Management System (ISMS) documentation to verify compliance with the standard.
The next step is the certification audit, where auditors assess the documentation, interview key employees, and observe the system’s practical operation.
Organizations must demonstrate that they have not only developed and implemented the required policies and procedures but are also effectively applying them. Providing evidence of control mechanisms and active management involvement in information security is crucial.
5.2 Maintaining Compliance After Certification
Obtaining certification is just the beginning— maintaining it requires continuous monitoring and internal audits. Certification bodies also conduct annual surveillance audits to confirm that the organization continues to meet the standard’s requirements and maintains an effective ISMS.
A crucial element of compliance maintenance is systematic documentation of changes, security incidents, and corrective actions. Organizations must demonstrate continuous improvement, adapting their ISMS to evolving threats and operational needs.
5.3 Long-Term ISMS Strategy and Development
Long-term ISMS management requires a strategic approach, including regular reviews and updates of security policies to align with evolving market demands and security threats. Implementing a continuous improvement plan enables organizations to respond flexibly to new challenges.
Developing employee competencies through training programs and security awareness initiatives is essential for the system’s success. Organizations should also stay up to date with technological innovations and cybersecurity trends, adjusting security mechanisms accordingly.
Fostering an information security culture, where every employee understands their role and actively contributes to data protection, is vital. Regular security drills and incident simulations help maintain high readiness levels for potential threats.
6. How TTMS Can Help Your Organization Enhance Data Security and Implement ISO 27001
At TTMS, we offer comprehensive support for ISO 27001 implementation, leveraging years of experience across various industries. We start with a detailed assessment of your company’s current information security state, allowing us to identify key areas for improvement.
As part of our implementation services, our team of experts provides:
A detailed preliminary audit
Preparation of ISMS documentation tailored to your company’s needs
Assistance in implementing technical and organizational security measures
Comprehensive employee training
We understand that every business is unique, which is why our ISO 27001 implementation services are always customized to fit the specific industry and individual needs of each client. At TTMS, we provide not only implementation support but also long-term advisory services to help maintain and improve your information security system.
With our extensive experience in various projects, we can anticipate and effectively address potential implementation challenges. Our team of experts supports you at every stage of the process, ensuring a smooth certification journey and long-term ISMS efficiency.
Partnering with us guarantees a professional approach to information security, ensuring that your implemented system is not only ISO-compliant but also practical and effective in everyday business operations.
At TTMS, we operate an integrated management system , including certifications and licenses such as:
Information Security Management System (ISO 27001)
Environmental Management System (ISO 14001)
MSWiA License – Standards for software development projects for law enforcement and the military
Quality Management System (ISO 9001)
IT Service Management System (ISO 20000)
Occupational Health and Safety Management System (ISO 45000)
Get in touch with us today!
What is ISO 27001?
ISO 27001 is an international standard that defines the requirements for an information security management system. This standard:
Provides a structured approach to managing sensitive company information
Establishes a framework for protecting data from internal and external threats
Defines requirements for information confidentiality, integrity, and availability
Helps organizations meet legal and regulatory requirements
The standard can be implemented in companies of any size and industry, ensuring effective information protection and building trust with business partners
How to implement ISO 27001?
Implementing ISO 27001 is a multi-stage process that requires a systematic approach. The main steps include:
Conducting a detailed preliminary audit
Performing a comprehensive risk analysis
Developing and implementing security policies
Conducting training for all employees
Establishing a monitoring and control system
The success of the implementation largely depends on management’s commitment and the active participation of all employees. It is also crucial to allocate adequate resources and time for the project.
How much does ISO 27001 implementation cost?
The cost of implementing ISO 27001 varies for each company and depends on several factors:
Company size and number of employees
Current level of security processes
Complexity of IT infrastructure
Scope of required changes and improvements
Training needs
The exact cost can only be determined after an initial analysis and company assessment. Keep in mind that investing in information security is not an expense but a strategic investment in the company’s future.
How to implement an ISMS?
Implementing an Information Security Management System (ISMS) requires:
Defining the system’s scope and boundaries
Identifying key information assets
Developing security policies and procedures
Implementing control and monitoring mechanisms
Conducting training and building employee awareness
The ISMS implementation should be tailored to the company’s specifics and business objectives. The most important aspect is ensuring that the system is practical and effective in daily operations.
We hereby declare that Transition Technologies MS provides IT services on time, with high quality and in accordance with the signed agreement. We recommend TTMS as a trustworthy and reliable provider of Salesforce IT services.
Read more
Julien Guillot Schneider Electric
TTMS has really helped us thorough the years in the field of configuration and management of protection relays with the use of various technologies. I do confirm, that the services provided by TTMS are implemented in a timely manner, in accordance with the agreement and duly.
