They have to develop many applications for their internal business. These include training systems, employee management, customer service survey system, digital marketing data system, and more.

Our client’s problem is based on a complex business requirement. The customer needs to build many different systems, service applications, and APIs on different platforms. They use the Outsystems platform to adapt to their needs.

Our Client is a global pharmaceutical company delivering services and products to most of the countries globally. Due to the scale of the business, our Client had to find a way to provide increased information to their customers, but also to sales representatives working in a field. At first, there was several portals containing information about medicines and exclusive offers. With time, the need for more systems supporting customer interaction covering growing geographical range appeared. That led to extremely high complexity and a need to integrate multiple systems which each other, which meant high increase in maintenance costs and data management issues.