This Salesforce implementation case study showcases how KEVIN, a next-generation payment infra-structure provider, revolutionized its sales processes through the deployment of Salesforce CRM. By addressing specific challenges and leveraging Salesforce’s capabilities, KEVIN achieved remarkable results, serving as an inspiring example for small businesses aiming for growth.
KEVIN is a forward-thinking company offering innovative payment solutions with a vast customer reach and a focus on customizable payment infrastructure. However, as the business grew, the need for efficient lead management and sales process automation became evident.
KEVIN encountered several challenges, including the lack of a centralized system for managing product catalogues, reporting, and the Know Your Customer (KYC) process. Additionally, there was a need for streamlined lead generation and structured customer opportunity management.
To address these challenges, TTMS implemented a comprehensive solution tailored to KEVIN’s needs:
The implementation of Salesforce CRM resulted in significant improvements for KEVIN:
The success of KEVIN’s Salesforce implementation exemplifies the transformative power of CRM for small businesses. By partnering with TTMS and leveraging Salesforce’s capabilities, KEVIN achieved streamlined sales processes, improved data management, and ultimately, accelerated business growth. This case study serves as a testament to the potential of Salesforce in empowering small businesses to thrive in today’s competitive landscape.
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TTMS has really helped us thorough the years in the field of configuration and management of protection relays with the use of various technologies. I do confirm, that the services provided by TTMS are implemented in a timely manner, in accordance with the agreement and duly.
