Case studies
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SAP CIAM Implementation for Pharma Case Study
In this SAP Customer Identity and Access Management Implementation Case Study, a global pharmaceutical company aimed to elevate customer experience by leveraging SAP Customer Data Cloud (CDC) as part of their Customer Identity and Access Management (CIAM) strategy. Healthcare Providers (HCPs), who regularly accessed the company’s portals, desired more personalized interactions and efficient management of their digital accounts. Additionally, simplifying consent collection during events and congresses was crucial.
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AI Implementation for Court Document Analysis at a Law Firm
In collaboration with our client, we provided modern AI-based tools that significantly improved their document management processes. Our solutions enabled the secure and efficient processing of large volumes of internal data.
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Salesforce Security Compliance Case Study in Pharma
In this Salesforce Security Compliance Case Study, a leading global pharmaceutical company embarked on a mission to revolutionize medical information access for healthcare professionals worldwide. Their goal was to create web-based information portals that would provide essential medical content while adhering to stringent regulatory requirements across various countries.
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A Pharma Platform Case Study – Implementing a Digital Health
In this Digital health pharma Case Study, our client is a global entity in the Healthcare & Life Sciences sector, specifically within the Pharma industry. The core values of the client include convenient access and increased patient involvement, comprehensive understanding and interaction with patients, education and supervision of healthcare, and a collaborative platform for patient consultations. The client aims to offer innovative treatment methods through supportive programs, providing affiliates with effective support for both patients and healthcare professionals.
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Consent Management Platform Integration in Pharma Case Study
In this Consent Management Platform Case Study, our client, a prominent pharmaceutical company based in the APAC region, embarked on a critical initiative to streamline the collection and management of consent from medical professionals such as doctors and nurses. This project formed an integral part of their larger CRM system integration efforts, spanning multiple platforms including an iOS mobile app, OWF form-based application, and the Salesforce Marketing Cloud.
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Implementing Self-Service SAP Customer Portal Case Study
The Diabetes Care Customer Web Portal (CWP) is an innovative SAP Cloud-based solution designed to enhance customer interactions and streamline order processing for diabetes care products. Originally built on the existing Pharma Hybris Customer Web Portal framework, the CWP was piloted in RDC Argentina. In this Self-Service SAP Customer Portal Case Study, the primary objective was to create a seamless order experience for users while minimizing manual processing and administrative errors for backend staff.
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