How We Rescued a Corporate Website Migration and Delivered On Time Despite Major Delays
Background: When Migration Plans Stall
A regional insurance company faced critical issues with their main vendor during the final stage of a corporate website migration. The project—intended to shift the company’s digital presence to a new web platform—stalled just before go-live. The delay threatened both business continuity and customer communication.
Challenge: Content Migration in a State of Uncertainty
The client asked for urgent help with transferring site content from the legacy CMS to the new platform. But progress was hindered by:
- Missing or outdated documentation
- Poor coordination with the new platform provider
- Unclear technical readiness
It was uncertain whether the migration could proceed at all.
Solution: Expert Gap Analysis and Guided Execution
To move forward, we deployed an experienced Adobe platform consultant alongside our content authoring team. Our approach included:
- Conducting a rapid gap analysis between the two platforms
- Identifying missing prerequisites for content migration
- Recommending and implementing effective workarounds
- Ensuring continuity despite missing input from the original vendor
The result was a guided, expert-led process that restored control and clarity.
Outcome: Successful Launch Without Compromise
With our support, the client completed the migration on schedule. Despite initial roadblocks, the new portal launched without critical blockers or downtime.
Key Benefits Delivered:
- Migration completed on time despite project delay
- Full recovery from a stalled delivery process
- Risk mitigated through expert-led technical analysis
- Clear structure restored to content migration workflow
- Reduced dependency on incomplete vendor documentation
- Increased internal confidence before go-live
Conclusion: Bridging the Gap Between Business and Technology
This engagement demonstrated how expert intervention, combined with agile problem-solving, can bridge the gap between technical limitations and business deadlines. By stepping in at a critical moment, we enabled the client to recover from stalled delivery and successfully transition their digital presence to a modern platform.
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