Product Owner for Operations
Added: 23.01.2026
Multiple locations
Region: Europe
Your responsibilities:
- Own and manage the team backlog, as well as a long term roadmap of service improvements, ensuring both are prioritized, refined, and aligned with program-level objectives.
- Act as the primary interface between business stakeholders, operations, and delivery teams, always stay available in relevant communication channels.
- Set service metrics to adjust to contractual obligations as well as the program strategy, collect and present data, plan remediation actions in case of identified challenges.
- Participate actively in SAFe ceremonies, including PI Planning, backlog refinement, sprint planning, reviews, and retrospectives. Represent the team’s best interest to the Program Leadership.
- Collaborate closely with Product Management, Release Train Engineer (RTE), System Architects, and other Product Owners within the Agile Release Train (ART). Main point of contact for the
- Product and Service Manager on the client’s side.
- Ensure operational improvements, stability, and compliance needs are effectively balanced with delivery of new capabilities, in a SAFe adapted operational structure.
- Support continuous improvement by leveraging metrics, feedback, and operational insights. Shape the service channels and ticketing setup in Jira and ServiceNow.
- Represent the customer and end-user perspective while ensring enterprise standards and governance are met.
We are looking for you, if you have:
- Service background in an enterprise environment, at least 2 years in leadership roles in Operations
- Experience in working with dispersed and remote project/service teams.
- 4+ years managing development teams in international, multicultural environments ( (medium to large projects)
- ITIL Foundation certification is a must, (PSM I/II/III or equivalent) or at least one scaled certification (SAFe 4, LeSS Practitioner)
- English proficiency at C1/C2 level
- SAFe exposure is nice to have but not strictly required.
We’ll be a great match if you:
- Are up for a challenge to shape the Operations structure in a large program, in accordance with SAFe best practices
- Have strong consulting and negotiation skills, and a client-oriented mindset
- Are proactive, take ownership of your work, and build trust within your team
- Enjoy collaboration, sharing knowledge, and working toward common goals
- Demonstrate flexibility and adapt easily to different working styles and priorities
- Show commitment to quality and continuously look for ways to improve
We offer:
- Participation in interesting and challenging projects
- Flexible working hours
- A great, non-corporate atmosphere
- Stable employment conditions (contract of employment or B2B contract)
- Opportunity to develop your career
- Benefits package
- Work model: remote or hybrid (2 days per week from the office)
We reserve the right to contact the selected candidates.
Why is it worth joining TTMS?
Flexible working hours
Not everyone feels comfortable working the standard 9 a.m. to 5 p.m. hours. We have been successfully running projects for many years despite diversified work patterns.
Possibility of hybrid work
At TTMS, desk-to-desk work is what drives us, but we understand if someone prefers a hybrid model. We are equipped with all the necessary tools to work in a hybrid model.
Great, non-corporate atmosphere
Professionalism, attention to the quality of work and a friendly, informal atmosphere are not mutually exclusive. A flat structure and natural, friendly relationships create the basis for creativity and innovation.
Interesting, international projects
We create solutions for medium and large companies, we are present in Poland, Malaysia, Denmark, the UK, Switzerland, and India – the effects of your work will travel around the world. In TTMS you have an influence on the company’s success.
Together towards climate neutrality
We select subcontractors to minimize the carbon footprint, organize bush plantings, save peat bogs – all to achieve climate neutrality in 2025. We are glad that we are attracting more and more people who also care about sustainable development and environmental protection.
Friendly offices
Our offices are modern spaces that inspire employees and are environmentally friendly. Białystok is the kingdom of Marvel superheroes, Krakow is a soothing tropical forest, Wrocław is an art gallery, and the Lublin branch is a rock u0022hall of fameu0022.
Would you like to work for us?
Sending CV
Include information about technical skills, knowledge of programming languages and IT tools, and possibly experience in projects.
Phone Screening
The interview is aimed at assessing the candidate’s suitability for the position and verifying basic information from the CV. It is also an opportunity to discuss the candidate’s expectations and briefly present the job description and working conditions.
HR + technical meeting
We talk about the candidate’s professional experience, but also expectations regarding the new job. This is also the moment to check references and confirm the authenticity of the information provided, which allows you to get to know the candidate better and assess his fit with the company’s organizational culture.
Client company meeting
The candidate is introduced to the client. This stage aims to match the future employee to a specific project, taking into account both their technical skills and design preferences, which maximizes the chances of successful cooperation.
Employment
We sign an agreement that includes the terms of cooperation, scope of duties, remuneration and other key aspects of employment, such as the rights and obligations of both parties. From now on, the candidate becomes an official employee of the company.
Onboarding + first day of work
A comprehensive process of familiarizing a new employee with the organization, team and tools, aimed at making it easier for him to join work as quickly and effectively as possible. In TTMS, we use an internal e-Learning platform to conduct modern onboarding.
Our offices
Warsaw
The heart of our company and our command center
The Management Board of the company and management of individual business areas function here. On a daily basis, it is here that the most important, strategic and business decisions are made, as well as pro-ecological iniciatives. The Warsaw branch – located in Varso Tower – aims to be the first to create a fully eco-friendly office using renewable Energy and environmentally friendly materials, which is confirmed by the BREEM certificate.