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TTMS – your reliable global Salesforce Partner​

For many years being a Salesforce partner we have been helping companies of all sizes and industries grow their businesses by leveraging one of the leading global cloud platforms – Salesforce.​

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What is Salesforce?​

Salesforce is the world’s best system for managing all aspects of sales and customer relationships, enabling companies to excel in sales, customer service, portals, and marketing automation at an unprecedented level. Moreover, using the development platform, any business process can be replicated.​

Salesforce is a user-friendly, cloud-based environment that offers companies what they need to stay ahead of the competition and provide their customers with a unique purchasing experience.​

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Your needs are our inspiration – how can we help you?​

Increasing Sales
Team Efficiency​

Manage sales processes and customer relationships with Salesforce Sales Cloud CRM.​

Better Collaboration with Partners and Increased Customer Engagement​

Dedicated interactive portals for business partners and customers with Salesforce Experience Cloud.​

Improving Customer
Service Quality

Manage complaints, service requests, and post-sales processes efficiently with Salesforce Service Cloud.​​

Salesforce Team
Technology Support​

We provide specialists to integrate into your team, contributing to the development and maintenance of Salesforce system environments.​

Salesforce Management and Optimization Support

Enhance the performance and functionality of your Salesforce environment through Managed Services support.

Specialized Solutions for Selected Industries

We tailor our services to meet the specific needs of industries such as pharma, manufacturing, IT, and many others.

Our Salesforce offering includes:​

Implementation
Projects


Implementation projects tailored to every business.
We deliver Salesforce implementations for both small and large companies, leveraging Salesforce’s scalability and customizing it to meet each organization’s unique needs.



Outsourcing &
Managed Services​


Outsourcing and Salesforce system development and maintenance.
If you have a Salesforce team and/or require additional competency support, we provide our top specialists.
Additionally, we offer remote user support for their daily operations with Salesforce.


Salesforce
Products


Unlocking the full potential of Salesforce.
We offer comprehensive services in analysis, maintenance, optimization, and expansion of existing Salesforce systems, focusing on key areas:
Sales Cloud (CRM) / Service Cloud / Experience Cloud (Portal) / Pardot (Marketing Automation) / Non-Profit Cloud

What does our Salesforce TTMS team specialize in?

What do our clients appreciate about us?

COMPETENCIES

Specialized Salesforce team experience derived from projects of varying scales, across diverse industries and countries.​

UNDERSTANDING NEEDS​

Throughout each project, we carefully listen to the client’s needs and industry-specific requirements.​

ADAPTATION​

We extensively tailor the system configuration to meet each client’s individual needs.​

CLOSE RELATIONSHIPS​

We place great emphasis on building strong relationships with clients, resulting in long-term partnerships.​

FLEXIBILITY

We support both small and large companies and projects thanks to our flexibility and extensive expertise.​

PARTNERSHIP WITH SALESFORCE​

Access to the latest knowledge and technology, supported by our longstanding partnership with Salesforce (Salesforce Certified Partner).​

Within Salesforce, our client base includes:

We can help you match Salesforce products to your needs.​

Being a Salesforce registered consulting partner, at TTMS we are delivering value to our clients through our technical expertise and commitment to customer success. We understand that every client has unique needs, which is why we take the time to truly understand our clients’ businesses and tailor our services accordingly.​

We believe in an iterative approach that ensures our customers have a solid foundation to build on and the ability to scale their solutions as their business grows. We understand that business evolves over time, and we’re committed to finding matching solutions throughout our customers’ Salesforce journey.​

The competency base of our Salesforce TTMS team:

Market sectors we assist our clients in:​

Pharma

Automotive

Manufacturing

Finance

IT

Logistics / Transport

Professional
Services

Luxury
goods

Construction

Hospitality /
Travel

Non-Profit Organisations

OZE / Energy

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Salesforce Implementation Roadmap: Process, Plan, Steps

Salesforce Implementation Roadmap: Process, Plan, Steps

In the dynamic world of everyday business, an effective and well-arranged action plan undoubtedly ensures the successful implementation of the Salesforce system. Without an appropriate roadmap, we often risk encountering various challenges that may hinder smooth integration with other systems. So, let’s explore the implementation plan template for this tool together and uncover its key steps. This way, we’ll ensure the smoothness and success of the entire project.  Why Is Planning Crucial for Successful Salesforce CRM Implementation? Before embarking on the implementation process, it’s crucial to grasp the significance of a well-developed Salesforce implementation framework. Attempting an implementation project without such a plan is akin to sailing without a map. Therefore, having a meticulously crafted plan is not just practical but utterly essential. Below, we outline several reasons why preparing an implementation schedule is worthwhile:  Gather project participantsProperly defining the individuals involved in the project enables you to tailor the final outcome to meet their needs and expectations. This approach enhances the consistency of the implementation process and fosters greater engagement from all parties. A detailed plan accommodates the requirements of stakeholders, thereby creating a cohesive vision for the project’s Salesforce system implementation process.   Document your company’s business processesA comprehensive understanding of existing business processes is crucial for a successful Salesforce CRM implementation. The schedule should incorporate analysis and documentation of these processes to ensure their seamless integration into the new system.  Set the project budget and implementation deadlinesSpecifying the budget and implementation deadlines is necessary to ensure the efficiency and effectiveness of the project. Additionally, it helps avoid unnecessary delays and determines the functional scope of the project.  Establish metrics to measure successful implementationThe value of an implementation project can be assessed by defining success metrics. By specifying specific measurement metrics, you can monitor the project’s progress, manage its course effectively, and precisely determine the moment of its successful completion.   Establish communication channels Effective communication is crucial for the success of the entire project. The implementation plan should include the establishment of clear communication channels between the project team, decision-makers, and end-users.  Identify end usersIdentifying the end users of the Salesforce system and determining their needs and expectations allows you to tailor the implementation plan to their specific requirements. This ensures better user engagement and greater acceptance of the new system. Additionally, the number of end users directly affects the cost of Salesforce licenses.  Determine data sourcesImplementing Salesforce CRM often involves migrating data from existing systems. The roadmap should include the process of identifying, migrating, and integrating data to ensure a smooth transition and maintain data integrity.  Prepare a plan for implementing changes to the projectAn effective Salesforce CRM implementation project often requires gathering prior knowledge about the changes we will introduce and how to implement them. Once we enter the “go live” phase, and if there’s a need to adapt a new tool to the company’s requirements, we can carry out the adaptation process more effectively.  The Salesforce CRM Implementation Project Plan is a strategic playbook that guides you through all the complexities, optimizes resources, ensures timely implementation, and lays the foundation for successful and lasting Salesforce integration. It’s not just a document; it’s the key to unlocking the full potential of the Salesforce tool.  Benefits of a Salesforce implementation project plan A well-prepared Salesforce implementation project plan is more than just a document; it’s a strategic tool that can significantly enhance your company’s operations. Let’s explore the benefits it brings:  Operational efficiency and streamlined processes The plan enhances operational efficiency by streamlining processes, thereby increasing productivity and optimizing the use of existing resources. Saving and optimization of resourcesScheduling helps to predict costs, preventing overruns and ensuring efficient allocation of resources. Accelerated implementation period and timelinessThe plan serves as a timeline, facilitating precise planning and ensuring timely Salesforce implementation.  Higher degree of user acceptanceThe schedule offers training to users, enabling them to utilize CRM more efficiently in their daily tasks.   Mitigating risks and solving problemsThe plan anticipates risks and identifies preventive measures, enabling you to overcome obstacles smoothly.   Personalization tailored to business goalsThe plan offers seamless personalization customized to your business goals. Continuous improvement and adaptabilityThe plan evolves alongside the implementation project, enabling flexibility and adaptability to changing situations and business needs.  Typically, the benefits of a Salesforce implementation project plan extend beyond the initial stages, aligning technology with business goals and ensuring predictable success in a company’s dynamically changing business landscape.   How does TTMS help prepare a good Salesforce CRM implementation plan?   Launching a Salesforce CRM implementation demands more than just a plan. At TTMS, our experienced specialists employ a strategic approach throughout the project to adeptly navigate the complex Salesforce CRM landscape.   Here are the key elements we focus on:  Comprehensive needs assessmentBefore commencing the Salesforce implementation project process, our experts conduct a comprehensive assessment of the client’s unique business needs. Understanding your goals provides the foundation for a customized Salesforce implementation roadmap.  Strategic alignmentOne significant advantage of the Salesforce system is its customization possibilities. We strategically align personalization with the client’s business goals, ensuring that the platform effectively meets their specific requirements.  User-centric approachThe success of CRM implementation depends on user acceptance. Our action plan includes a detailed schedule for training and onboarding users, enabling them to achieve great efficiency in daily use.  Risk Mitigation Strategies Anticipating challenges is integral to our strategy. We proactively identify potential risks and develop strategies to mitigate them, thereby preventing possible obstacles from arising.   Project success in the real world: a quick look: Let’s examine a real example of a successful project implementing Salesforce through TTMS. For one of our clients in the manufacturing industry, our experts devised an action plan that not only fulfilled their requirement for a CRM system but also enhanced the efficiency of the sales department. This resulted in a remarkable 30% increase in salespeople’s productivity in the first quarter.  Final Conclusions To sum up, well-organized Salesforce implementation steps are essential for fully leveraging the potential of this tool in your company. Therefore, it is advisable to seek the support of an experienced implementation partner. Their specialists can provide valuable assistance with their knowledge and experience to ensure the successful implementation of your project.  Why is planning crucial for successful Salesforce CRM implementation? Planning is essential for Salesforce CRM implementation as it ensures alignment with business processes, sets clear goals, defines budgets and deadlines, and establishes communication channels. It also helps in identifying end users, determining data sources, and preparing for potential changes, thereby ensuring a smooth and efficient implementation process.   What are the benefits of a Salesforce implementation project plan? A well-prepared project plan enhances operational efficiency, optimizes resource usage, accelerates implementation timelines, increases user acceptance, mitigates risks, personalizes the CRM to business goals, and allows for continuous improvement and adaptability.   How does TTMS help prepare a good Salesforce CRM implementation plan? TTMS helps by conducting comprehensive needs assessments, strategically aligning the CRM with business goals, focusing on user acceptance through training, and developing risk mitigation strategies. Their experienced specialists ensure a customized and efficient implementation plan.   What is included in a Salesforce CRM implementation project plan? The plan includes gathering project participants, documenting business processes, setting budgets and deadlines, establishing success metrics, defining communication channels, identifying end users, determining data sources, and preparing for project changes.   Can you give an example of a successful Salesforce implementation by TTMS? For a client in the manufacturing industry, TTMS created a tailored action plan that improved the sales department’s efficiency, resulting in a 30% increase in productivity in the first quarter.   What final conclusions can be drawn about Salesforce implementation steps? Organized Salesforce implementation steps are crucial for leveraging the tool’s potential. Partnering with experienced implementation specialists, like those at TTMS, can provide valuable assistance and ensure project success.

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How to Measure ROI (Return of Investment) of Salesforce Implementation for SMB?

How to Measure ROI (Return of Investment) of Salesforce Implementation for SMB?

Every investment should generally pay off. But is this always the case? For this reason, companies that need to choose a CRM tool should have a comprehensive understanding of the potential profits and costs so that their decision is made consciously. Among decision-makers, the ROI indicator is a proven measure and guide for their decisions. Before we proceed to measure it in the context of a Salesforce implementation, let’s first analyse its definition.  What is Return on Investment (ROI) and how do you calculate it?  Return on Investment (ROI) is an indicator that measures the effectiveness of an investment or project. It is expressed as a percentage of profits divided by investment costs.  To calculate ROI, divide the net profit from the project (profits minus costs) by the costs incurred for it and multiply by 100.  ROI allows you to assess whether the investment was profitable and enables you to compare the effectiveness of different investments. The higher the percentage, the more profitable the investment.  However, before using the above formula, it is necessary to carry out several steps that will enable us to precisely determine the components.   Definition of goals and key performance indicators (KPIs): Be clear about your goals, whether it’s increasing sales efficiency, improving customer relationships, or streamlining your marketing efforts. Then identify key performance indicators (KPIs) in line with your goals, including lead conversion rates, improved sales productivity, and customer satisfaction metrics. Cost calculation: Determine and document all costs associated with your Salesforce implementation, including licensing fees, technical customization expenses, training, and ongoing support. Make a comprehensive list of costs – both one-off and recurring – to get a detailed picture of your expenses. Determining the benefits: Measure Salesforce’s impact on business processes by assessing improvement in identified KPIs. Where possible, define benefits in monetary terms – note the measurable and non-measurable benefits mentioned earlier. Then compare the profits from the period before the implementation of the CRM system to the period after the implementation to obtain a specific amount that can be used in the calculations. Subtracting costs from benefits: Calculate net gains or losses by subtracting total costs from total benefits. This way we get a clear picture of the financial situation. If we receive a positive result, it means a profitable investment for us. However, a negative result suggests that the costs outweigh the benefits. Application of the ROI formula:  Use the ROI formula to determine your return percentage. The percentage received in our score reflects the return on investment. A higher percentage means a better return on our investment. Monitoring and optimization: Let’s keep in mind that the return on investment in Salesforce is a process spread over time. We must constantly monitor and repeatedly evaluate the impact of the Salesforce system, as well as optimize the implementation based on changing business needs and technological progress. Let’s also remember not to rely solely on the ROI formula and monitor non-measurable profits, which also constitute significant value for the company. Why is measuring ROI in Salesforce not obvious? In the context of Salesforce implementation in small and medium-sized enterprises (SMEs), calculating ROI is an important issue for the overall assessment of the effectiveness of a CRM solution. However, calculating ROI in Salesforce is not always as straightforward as we might hope. This complexity arises from the fact that profits can be divided into two groups, as detailed examples will illustrate below. Measurable Profits:  Increasing the number of leads obtained from the campaign. Increasing the number of sales opportunities. Increasing sales revenue by improving sales opportunity management. Increasing conversions through more effective use of customer data. Saving time by automating processes and replacing repetitive and manual activities and administrative tasks. Cost control: better budget management and reduction of excess costs. Improved data analysis: better analysis of customer data and sales activities, which can lead to a better understanding of customer needs and better sales strategies. Increased customer loyalty: through better customer service and more personalized interactions, companies can gain greater customer loyalty, which translates into recurring revenue. Unmeasurable Profits: Improved customer relationships: Better customer service can lead to better customer relationships, which may be difficult to measure but are crucial to a company’s long-term success. Greater team effectiveness: A better customer relationship management tool can lead to better communication and team collaboration, which can improve the efficiency of the entire company. Greater consistency in data: Having one central system for managing customer data can result in greater data consistency and accuracy, which can improve the quality of business decisions. Increased customer trust: Better customer data management can lead to greater customer trust in your company, which can be key to acquiring new customers and retaining existing ones. Improving your brand image: Using a modern and effective CRM system can improve your brand image in the eyes of customers and business partners, which can impact your company’s overall reputation. Both measurable and non-measurable profits are important for the success of implementing a new Salesforce CRM system for SMEs. If you want to learn more about the benefits of implementing Salesforce in your company, read the material: https://ttms.com/what-is-crm/ The second part of the formula involves the costs incurred during the implementation of the project on the Salesforce platform. These costs are divided into two parts:  Implementation Costs It consists of the work of specialists who adapt the platform to the individual needs of the company and processes specific to a given industry.  Feel free to learn more about the process of implementing Salesforce in your company. Salesforce License Costs This category includes the costs of environment and user licenses, which are typically paid in advance for a fixed period.  The link below provides an article where you can learn more about the process of implementing Salesforce in your company.  Positive Effects of Salesforce Implementation Supported by Market Research Companies faced with the decision to choose Salesforce as their CRM platform are not entirely certain how this change will affect their business in the long run. Therefore, it is advisable to rely on reliable data from previously completed projects. According to research conducted by Salesforce in 2022 on a group of over 3,500 enterprises, 89% of companies achieved a positive ROI, averaging 29% after 9 months of implementing the CRM system. Additionally, over 85% of users of newly implemented systems expressed their willingness to continue using the new tool.  Below, we present some additional data included in the ROI measured by Salesforce in the aforementioned study:  30% improvement in the speed of response in communication with customers, leads, and employees. 30% reduction in decision-making time. 30% increase in productivity of CRM system users. 28% increase in sales results. 27% increase in successful business opportunities. 28% reduction in the time to close sales opportunities. 29% increase in sales productivity. Source: https://www.salesforce.com/news/press-releases/2022/11/07/companies-report-cost-savings-with-salesforce/  Of course, these are not all the indicators measured by Salesforce, but the ones mentioned above. Research shows that most companies that have decided to implement Salesforce achieve measurable benefits, and their ROI reaches a very high value shortly after implementation.  Calculation of ROI on the Selected Example Let’s make an example calculation of year-to-year profit growth (YOY) after implementing a new CRM tool. Let’s assume that profits increased by PLN 80,000 and the cost of the project to implement a new CRM tool was PLN 20,000. In this case, the ROI calculation will look like this:  Final Conclusions Measuring ROI in Salesforce and maximizing the ROI from implementing a CRM system in SMEs is crucial for making informed business decisions. By setting clear goals, calculating costs, and determining benefits, a company can assess the effectiveness of its investment activities. Calculating Salesforce ROI and incorporating current industry insights streamlines the process, ensuring SMBs maximize their Salesforce implementation potential.  To sum up, the journey of implementing a SaaS system in SMEs goes beyond the framework of the project itself. It involves continuous evaluation, optimization, and maximizing return on investment.  Further information on optimizing Salesforce for business success will be regularly posted on our website www.ttms.com and related media.  What is Return on Investment (ROI) and how is it calculated? ROI measures the efficiency of an investment by dividing the net profit by the costs and multiplying by 100. It helps assess the profitability and compare different investments.   Why is measuring ROI for Salesforce implementation important? Measuring ROI helps determine the financial impact of Salesforce implementation, guiding informed business decisions. It highlights both measurable and non-measurable benefits, ensuring a comprehensive evaluation of the CRM system’s effectiveness.   What are the steps to calculate ROI for Salesforce? The steps include defining goals and KPIs, calculating associated costs, determining both measurable and non-measurable benefits, subtracting costs from benefits to get net gains or losses, and applying the ROI formula to get the percentage.   What are some measurable benefits of implementing Salesforce? Measurable benefits include an increased number of leads and sales opportunities, higher sales revenue and conversion rates, time savings through process automation, better budget management, improved data analysis, and increased customer loyalty.   What are some non-measurable benefits of implementing Salesforce? Non-measurable benefits include improved customer relationships and trust, enhanced team communication and collaboration, consistent and accurate data management, and a better brand image and reputation.   What are the typical costs involved in Salesforce implementation? Implementation costs include customization and specialist work, while licensing costs cover environment and user licenses, often paid in advance.   How can TTMS help in preparing a Salesforce implementation plan? TTMS provides comprehensive needs assessments, strategic alignment with business goals, a user-centric approach, risk mitigation strategies, and continuous support. Their expertise ensures a successful and efficient Salesforce implementation tailored to your organization’s needs.   What are the positive effects of Salesforce implementation according to market research? Research by Salesforce in 2022 showed that 89% of companies achieved a positive ROI, averaging 29% after nine months. Benefits included a 30% increase in response speed, 30% reduction in decision-making time, 30% boost in productivity, and a 28% rise in sales results.  

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What is CRM and Salesforce: A Quick Start Guide for SMBs

What is CRM and Salesforce: A Quick Start Guide for SMBs

In today’s competitive business landscape, managing customer relationships efficiently is paramount for success. For small and medium-sized businesses (SMBs) looking to enhance their sales and marketing efforts, understanding Customer Relationship Management systems (CRM), particularly Salesforce, can be a game-changer. In this article, we’ll demystify CRM and Salesforce, exploring their benefits and key features, and introducing our Salesforce implementation offer, the Quick Start package, tailored for SMBs seeking instant implementation solutions. What is CRM system and Why Does Your Business Need It?  At its core, CRM is a technology-driven strategy for managing interactions and relationships with customers and potential customers. A CRM system allows businesses to centralize customer data, streamline processes, and improve communication across departments. With CRM, SMBs can:  Introducing Salesforce: The Leading CRM Provider   Salesforce CRM stands for Customer Relationship Management, a technology solution that helps businesses manage interactions and relationships with their customers. It offers a comprehensive suite of tools and features designed to empower sales and marketing teams to drive growth and profitability. Some key benefits of Salesforce include:  Scalability: Salesforce CRM is highly scalable, making it suitable for SMBs looking to grow their operations without worrying about outgrowing their CRM system.  Customization: Tailor Salesforce to your business needs with customizable dashboards, reports, and workflows.  Integration: Seamlessly integrate Salesforce with other business tools and applications to create a unified ecosystem that enhances productivity and efficiency.  Accessibility: Access Salesforce anytime, anywhere, with cloud-based solutions that ensure flexibility and mobility for your team.  Security: Rest assured that your customer data is protected with Salesforce’s robust security features and compliance standards.  Among its array of products, Salesforce places significant emphasis on a CRM solution known as Sales Cloud. This strategic focus addresses the substantial demand for such tools in the market.   Below, we outline the key features of Salesforce CRM, “Sales Cloud”:   Reporting: Gain actionable insights into your sales and marketing performance with customizable reports and dashboards.  Automation: Streamline repetitive tasks and workflows with automation features, allowing your team to focus on high-value activities.  Sales Opportunity Lifecycle: Manage the entire sales process from lead generation to closing deals, ensuring nothing falls through the cracks.  Client Management: Centralize client information, interactions, and history in one place for a 360-degree view of your customers.  Communication Integration: Enhance internal communication between your sales team and customers by integrating Salesforce with email and other communication channels. Introducing Salesforce CRM Quick Start: Your Instant Implementation Solution  For SMBs looking to harness the power of Salesforce without the complexity of traditional implementations, we offer the Salesforce CRM Quick Start package. With Quick Start, you can: For further information on our TTMS Quick Start, feel free to visit our dedicated website at https://ttms.uk/salesforce/salesforce-sales-cloud-implementation-services/.  In conclusion, CRM, particularly Salesforce, is a powerful tool for SMBs looking to streamline their sales and marketing efforts, improve customer relationships, and drive growth. With our Salesforce Quick Start package, you can unlock the full potential of Salesforce with minimal hassle and maximum impact. Contact us today to learn more about how we can help your business thrive with Salesforce. 

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FAQ

What is the turnaround time for project quotes?

We can provide an initial, non-binding project quote during our first meeting with our representative, where we will discuss your organization’s problem and needs in general terms. Following this, we will arrange a Discovery meeting with a broader group to discuss detailed requirements for the new system. The outcome of this meeting will be a formal quote. We can schedule the first meeting almost immediately, and we will deliver the formal quote within two weeks after the Discovery meeting.​

What is the estimated cost of implementing Salesforce in a small business?​

The cost of implementing Salesforce varies based on several factors, but as an example, the implementation of a relatively straightforward CRM system typically ranges from about 30,000 to 50,000 PLN for the entire implementation project. Additional costs include purchasing Salesforce licenses, which clients procure directly from the system’s manufacturer, Salesforce.​

What factors influence the cost of implementing Salesforce?​

The cost of Salesforce implementation primarily depends on the complexity of the project, which is determined by the level of complexity in the company’s business processes and the amount of work required to configure the system to mirror these processes. Another factor affecting project costs is integration with other systems (such as financial or logistics systems).

Each implementation project begins with a detailed analysis of client requirements, allowing us to propose the most optimal design for the new system and provide advice on selecting the best Salesforce licenses.​

How long does Salesforce implementation take? 

Similar to implementation costs, the duration of implementation depends on the complexity of the project. With our Quick Start offering, we can deliver a ready system, such as CRM, in as little as 3-4 weeks. More complex projects typically span several weeks.​

Importantly, the project timeline isn’t solely determined by the implementation company but also by the availability of team members on the client side.​

How are Salesforce trainings conducted post-project implementation? ​

User training on Salesforce is a key component of our implementation project. In our project methodology, we employ a Train-the-Trainer approach. This means that our clients designate key individuals, future key users, and business owners of the system, whom we train. These individuals then train the rest of the users within their company.​

What are the benefits of this approach? We would be happy to discuss them at one of our meetings.

What is the process of hiring a Salesforce consultant like?​

In addition to implementation projects, we also offer outsourcing services for both individual Salesforce specialists and entire teams. The process of selecting the right person starts, similar to implementations, with understanding our clients’ needs. For outsourcing, we define the competencies, knowledge, and experience required for our candidate, as well as the specific role the individual will play in the project. Based on this, we present a proposal of selected candidates along with their availability and expected hourly or daily rate. We then arrange a meeting where the client can interview the chosen candidate and assess their competencies for suitability to the role and project.

What does the Salesforce licensing model look like?​

Salesforce is a 100% cloud-based system. This means that to work in the system, users must log in to Salesforce. Salesforce offers various license models depending on the product, but the most common type of license (e.g., CRM) is a subscription-based license for each user. Depending on the type of license, users have access to specific system functionalities available within that license.

Details regarding specific licenses and their prices are provided by Salesforce representatives. The selection of optimal licenses for clients is collaboratively managed by both the implementation partner and Salesforce representatives.

What is a Salesforce Partner and what benefits does cooperation with a partner like TTMS provide to clients when implementing the Salesforce system?

A Salesforce Partner is a certified consulting company specialising in implementing solutions on the Salesforce platform. TTMS achieved Salesforce consulting partner status in 2015, acknowledged for delivering high-quality solutions with highly skilled programmers and consultants possessing official certifications. As a Salesforce partner company, TTMS continually enhances domain knowledge through access to the Salesforce Community and Salesforce Trailhead, offering comprehensive training and courses. Partnering with TTMS as one of the best Salesforce partners ensures full technical and competency support throughout each project phase, tailored platform adaptation to meet specific client needs, and efficient project implementation. For organizations looking to find a Salesforce partner, TTMS serves as a reliable Salesforce integration partner.

Ready to take your business to the next level?

Let’s talk about how TTMS can help.

Przemysław Kukuła

Sales Manager