Case studies
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Using AI in Corporate Training Development: Case Study
In this AI Corporate Training Case Study, our client was focused on improving customer service effectiveness. Newly hired employees in the helpdesk department struggled to respond to tickets due to their unfamiliarity with the company’s guidelines. Additionally, their limited proficiency in English further hindered effective communication and resolution of customer issues. This led to delayed responses and inconsistencies in customer service, ultimately affecting the overall customer experience.
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Salesforce NPSP: A revolution in NGO management
Polish Medical Mission, a Polish humanitarian organization, provides medical care to the neediest countries, focusing on pregnant women, small children, training in African and Asian hospitals, and assisting refugees in Middle Eastern camps. The foundation sought an effective tool for managing donations and generating analyses and reports, choosing Transition Technologies MS as their implementation partner.
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Case Study in Patient Portal Improvement – Medical Terms Explanation
In the dynamic landscape of healthcare information technology, patient portals serve as vital tools for individuals to access their health data. However, one common challenge faced by users of the patient portal was the presence of medical terminology within articles that proved challenging for patients to comprehend. This Case Study on Patient Engagement Portal Improvements explores how we addressed this issue through innovative improvements, focusing on the implementation of an interactive medical glossary.
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Case Study in Patient Portal Improvement – Medical Terms Explanation
In the dynamic landscape of healthcare information technology, patient portals serve as vital tools for individuals to access their health data. However, one common challenge faced by users of the patient portal was the presence of medical terminology within articles that proved challenging for patients to comprehend. This Case Study on Patient Engagement Portal Improvements explores how we addressed this issue through innovative improvements, focusing on the implementation of an interactive medical glossary.
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Case Study in Patient Portal Development – Patient Localization Support
In the rapidly evolving landscape of healthcare, patient portals have become indispensable tools for providing individuals with convenient access to their medical information. However, a common challenge faced by patients globally was the lack of localized guidance within these portals. This Patient Portal Development Case Study delves into the development of a comprehensive solution, the patient portal, addressing the need for location-based associations and information access for patients suffering from various pathologies.
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Pharma HCP Portal Case Study
In the rapidly evolving landscape of pharmaceuticals, effective engagement with Healthcare Professionals (HCPs) is paramount. This Pharma HCP Portal Case Study delves into the development and implementation of a multi-site HCP Portal, focusing on the innovative integration of auto-populating fillable forms and streamlined signature processes.
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