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Case Study: Restoring Adobe Delivery Velocity Through Direct Technical Involvement

Background: Delays in Adobe Project Delivery Affecting Business Agility

A globally recognized retail organization was facing repeated delays in the delivery of its Adobe-based digital products. Despite substantial investment and scale, the company was missing expected release timelines, limiting its ability to respond quickly to market needs.

An internal audit revealed a key issue: their implementation partner lacked the capability to deliver the expected quality and pace. The organization needed expert Adobe partner to regain control over delivery quality and platform consistency.

Challenge: Addressing Gaps in Adobe Delivery Without Disrupting Existing Workflows

The company had previously collaborated with TTMS on successful digital transformation projects, which built a foundation of trust. Recognizing our track record in accelerating enterprise platforms, they engaged us to resolve the Adobe-related delivery issues.
The challenge was immediate and twofold:

  • Integrate a senior-level Adobe consultant directly into their agile teams,
  • Identify and address the core reasons behind low delivery velocity — without halting ongoing work.

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Diagnostic: Identifying Root Causes in Adobe Implementation Teams

Upon joining the delivery stream, our consultant led a rapid diagnostic phase focused on analyzing both technical and organizational blockers. Within days, the following root causes were identified:

  • Limited in-house knowledge of Adobe platform architecture,
  • Technical debt accumulated in prior sprints,
  • Lack of standardized development practices across teams.

This diagnostic effort was essential to design an effective recovery path grounded in platform expertise and implementation logic.

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Solution: Structured Remediation Plan to Restore Adobe Delivery Flow

TTMS designed and executed a remediation plan tailored to the client’s Adobe delivery model. It combined technical expertise with workflow optimization. Key actions included:

  • Coaching teams on Adobe architecture and delivery models,
  • Refactoring components to remove technical blockers,
  • Introducing scalable development patterns aligned with Adobe’s delivery lifecycle,
  • Coordinating directly with the client’s delivery managers to align expectations.

We did not replace existing teams—we enabled them. Our approach was collaborative, focused on knowledge transfer and long-term sustainability.

Outcome: Delivery Speed Doubled with Reduced Friction and Better Process Ownership

The result was measurable and fast:

  • Delivery speed increased by over 100%, with blockers resolved early,
  • Teams gained confidence in managing Adobe backlog and estimating work realistically,
  • Technical debt was reduced and development became less error-prone,
  • Collaboration between business and IT stakeholders improved significantly.

By removing the knowledge gap and introducing delivery best practices, the project regained momentum. Adobe implementation ceased to be a bottleneck and returned to being a business enabler.

Conclusion

This case demonstrates the importance of embedding deep platform knowledge when managing complex Adobe implementations. TTMS brought more than a consultant — we brought structure, guidance, and delivery accountability.

Our experience in fixing failing delivery pipelines, identifying technical bottlenecks, and restoring confidence through hands-on involvement shows how enterprise clients can recover control over their Adobe ecosystems without starting from scratch.

Key Takeaways

  • Adobe delivery delays are often caused by a combination of technical debt and insufficient platform knowledge — not just by process inefficiencies.
  • Embedding a senior consultant directly into delivery teams allows for faster diagnostics and effective hands-on remediation, without disrupting existing workflows.
  • A structured remediation plan focused on coaching, component refactoring, and development practices can double delivery velocity within weeks.
  • Improving delivery speed in Adobe environments requires both technical intervention and team enablement, especially when previous implementation partners fall short.
  • TTMS brings real-world experience in restoring stalled Adobe projects, focusing on delivery logic, backlog clarity, and long-term process ownership.

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Monika Radomska

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