Experience Cloud
Experience Cloud is a portal for customers, where they, after logging in, have access to their own space. They can access information made available to them by the portal owner, such as order history, invoices, product information, certificates and certifications, technical test results and more.
TTMS can create scalable solutions that can give you more value, faster, from Experience Cloud by enabling better collaboration and communication with clients, suppliers and internal partners.Get started with Experience Cloud quickly and easily with our Instant Implementation!
In the Instant Implementation model
We focus on the use of standard Salesforce objects, which we will use to build you a fully functional system that allows you to build a variety of pages designed to reach your community of customers and partners through, for example, access to the knowledge base, support or sharing selected data from the CRM system.
With our Instant Implementation
You can choose between three sample project scopes, differing in their functional scope. These scopes are tailored to the Salesforce licences under which users are granted access to the individual objects and functions of the system.
Experience Cloud can be used, among other things for:
- marketing improvement by building pages that encourage new and existing customers
- building a portal for communication with partners
- building a portal for clients
- building a support centre with a knowledge base
- development of mobile websites and Android/iOS applications
Experience cloud solutions that deliver rapid value
Enhanced Collaboration for Better Outcomes
Challenge: No collaboration between vendors and partners.
- TTMS can quickly and cost-effectively create an Experience Cloud solution that connects vendors and partners in a seamless, efficient manner, enabling better communication, collaboration, and innovation to achieve better outcomes for all parties involved.
Streamlined Purchase Process
Challenge: Manual purchase process.
- Utilising Experience Cloud, TTMS can automate and streamline the purchase process, reducing the time and effort required to complete transactions, while improving accuracy and reducing errors.
Structured and Organized Knowledge Management
Challenge: Unstructured, unmanageable knowledge.
- TTMS vast Experience Cloud knowledge will provide a structured, organized approach to knowledge management, making it easier to access, share, and utilize important information across teams, departments, and organizations.
Automated Purchase Tracking for Better Control
Challenge: Manual purchase tracking.
- TTMS can automate purchase tracking via Experience Cloud, providing real-time insights into spending, purchasing trends, and vendor performance, helping organizations stay in control of their finances.
Engaged and Active Community
Challenge: Inactive, uncommitted community.
- Experience Cloud fosters an engaged and active community, promoting collaboration, idea-sharing, and ongoing learning among members, leading to better outcomes for all involved. TTMS can build and manage this quickly and cost-effectively.
Improved User Engagement and Participation
Challenge: Lack of user engagement.
- By using Experience Cloud, TTMS offers interactive, user-friendly features that encourage engagement and participation, promoting collaboration, communication, and knowledge sharing across teams and organizations.
Easy Access to Specific Knowledge
Challenge: Difficult access to specific knowledge.
- TTMS can create a knowledge-sharing portal that offers a robust search function, making it easy to find specific knowledge, resources, and information quickly and efficiently.
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Ready to take your business to the next level?
Let’s talk about how TTMS can help.
