Challenges
Our client from Canada has delivered a high quality e-security and e-signature solution for many years. At some point, our client discovered a potential in the Salesforce Platform and decided to create a product that can be easily accessible by Salesforce clients. An outcome of that was an application available via AppExchange created by one of the Salesforce Partners at that time. After that, the application had not been changed for many years because our client didn’t have skills necessary to further develop the system, while their customer base kept growing.