Phone
: 856.628.8800
Fax: 856.628.8810
eMail: info@ttms.com
We'd like to build on that great start by finding out how we can best fulfill your production needs.
We'd like to know what we've done right, and what we can do better.
SALES/CUSTOMER SERVICE
(5 - The Best! 3 - Like Everyone Else 1 - Poor)
Interprets my needs correctly
1
2
3
4
5
Returns phone calls promptly
1
2
3
4
5
Responds to faxes/emails promptly
1
2
3
4
5
Addresses problems creatively
1
2
3
4
5
Provides accurate, timely quotes
1
2
3
4
5
Understands my business needs
1
2
3
4
5
Understands my business needs
1
2
3
4
5
PRODUCTION
(5 - The Best! 3 - Like Everyone Else 1 - Poor)
Lists processed correctly
1
2
3
4
5
Print quality meets expectations
1
2
3
4
5
Packages inserted correctly
1
2
3
4
5
Production schedules met
1
2
3
4
5
Overall Quality Control
1
2
3
4
5
Technology/equipment for my needs
1
2
3
4
5
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